Real Property Workflow Technician

Cherokee Federal; Morningside (MD); Hybrid; USD 90,000 - 105,000; Full time

Job summary

Cherokee Federal is seeking a Workflow Manager to support end users in operating real property databases, manage communication workflows, and coordinate between support desk personnel and field bases.

The role requires five years in Real Estate/Real Property and five years in workflow management, with strong writing and verbal skills. Telework may be available; onsite presence may be required.

Qualifications

• Five years of Real Estate/Real Property experience.
• Five years of workflow management experience.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office tools and NexGen IT.
• Knowledge of Real Estate/Real Property Government forms.
• Experience in commercial, business, or industrial property management including acquisition, valuation, rental rates, tenant selection, and maintenance.
• Government Real Estate/Real Property experience.
• Experience in data validation and transcription.
• Technical writing experience (memoranda, BBPs, white papers).
• Telework possible; able to work remote and onsite as needed.
• Must pass Cherokee Federal pre-employment qualifications.

Responsibilities

• Assist end users with operational issues related to real property databases and tools.
• Manage the NGB/A4AI Outlook email box and ensure timely responses.
• Address inquiries from field personnel regarding inspections, inventories, or transactions.
• Inform Program Officers of communications between support desk and bases.
• Draft announcements, training materials, briefs, templates, agendas, and minutes.
• Monitor SharePoint features and training materials for real property support.
• Perform other job-related duties as assigned.

Skills

Real Estate/Real Property

Workflow Management

Communication

Microsoft Office

NexGen IT

Government Forms

Data Validation

Technical Writing

Remote/Onsite Coordination

Tools

Microsoft Office

NexGen IT

Job description

Workflow Manager

The Workflow Manager will provide crucial support to end users in operating real property databases, manage communication workflows, and ensure smooth coordination between support desk personnel and field bases. The role involves responding to inquiries, drafting management documents, and monitoring the currency of information related to real property management support.

Compensation & Benefits

Estimated Starting Salary Range for Workflow Manager: $90,000 to $105,000

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities

• Assist end users with operational issues related to real property databases, including the ANG Real Property Package Tool (RPPT), Air Force APSR, and Support Agreements Library Tool (SALT).
• Manage the NGB/A4AI Outlook organizational email box, ensuring timely responses or forwarding to appropriate POCs within one business day.
• Address emails, Teams messages, or phone calls from field personnel regarding inspections, inventories, real property transactions, or database management when no government personnel signature is required.
• Ensure NGB/A4FIR Action Officers are informed of all communications between the support desk and their assigned bases.
• Draft various communication and management documents, including announcements, training materials, briefings, templates, agendas, and meeting minutes.
• Monitor and advise the NGB/A4FIR Program POC on issues related to real property management support, training materials, templates, and SharePoint features.
• Performs other job-related duties as assigned

Experience, Education, Skills, Abilities

• Five (5) years of Real Estate/Real Property experience.
• Knowledge of real estate instruments and their content requirements to coordinate with Government Realty Specialists.
• Five (5) years of experience in workflow management.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office tools (Teams, OneDrive, Word, Excel, PowerPoint, Access) and NexGen IT.
• Knowledge of Real Estate/Real Property Government forms.
• Experience in commercial, business, or industrial property management, including:
  • Acquisition or sale of real property
  • Real property evaluation and valuation
  • Establishment of rental rates
  • Tenant selection
  • Maintenance of real property
• Government Real Estate/Real Property experience.
• Experience in data validation and transcription.
• Technical writing experience, including memoranda, Background Bullet Papers (BBPs), and white papers.
• This position may offer telework opportunities, subject to organizational needs and approval. Candidates should be prepared to work both remotely and onsite, as required
• Must pass pre-employment qualifications of Cherokee Federal

Legal Disclaimer

Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affinitive Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.