Real Estate Transaction Coordinator/Pre-Closer

Hankin & Pack PLLC; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual bonuses

Medical, dental, and vision insurance

401(k) with company match

Paid Time Off (PTO)

Training and mentorship

Collaborative and family-oriented work

Job summary

Hankin & Pack PLLC in Charlotte, NC seeks a Pre-Closer to support residential real estate transactions from contract to closing. You will open files, track timelines, and serve as primary contact for buyers, sellers, lenders, and attorneys.

The role requires attention to detail, proactive communication, and strong organizational skills in a fast-paced office. We offer a competitive base salary, full benefits, and training within a collaborative, family-oriented culture.

Qualifications

• High school diploma is required.
• Experience in real estate, title, mortgage lending or legal support is preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple files simultaneously while meeting deadlines.
• Proficiency with Microsoft Office Suite and real estate closing software (Qualia or similar).

Responsibilities

• Assist the Paralegal/Closer or Closing Attorney.
• Open and organize new residential closing files.
• Monitor transaction timelines and ensure critical timelines are met.
• Serve as the primary point of contact for buyers, sellers, agents, lenders, and attorneys.
• Provide regular status updates to all parties.
• Respond promptly to questions and requests via phone, email, and the closing portal.
• Collect and review required documentation including: Purchase agreements, HOA information, Payoff information, Insurance information, Lender instructions.
• Order and track title work, payoffs, and other closing related documents.
• Schedule closings and coordinate availability of all parties.
• Perform pre-closing audits to ensure file accuracy and completeness.
• Other office admin duties as needed.

Skills

Real estate closings

Attention to detail

Communication

Multitasking

Education

High school diploma

Tools

Qualia

Job description

Location: Charlotte, NC

Job Id:129

# of Openings:1

Join a Fast-Paced, Growing Residential Real Estate Law Firm!

Location: Charlotte, NC

Job Type: Full-Time, In-Office

Hankin & Pack PLLC is a dynamic, entrepreneurial firm recognized by clients as one of the region's leading real estate law practices. We're a collaborative, forward-thinking team fueled by a shared passion for excellence-and we're growing.

We are currently seeking a Pre-Closer to join our growing team in Charlotte, NC! You will assist in handling real estate activities and transactions on behalf of clients. This is an ideal opportunity for someone who thrives in a fast-paced environment while providing an excellent client experience. A successful Pre-Closer demonstrates strong attention to detail, proactive communication, excellent organizational skills, and the ability to keep transactions moving efficiently from contract to closing while providing exceptional service to clients and business partners. If you are detail oriented, enjoy diving in to serve others, and want a chance to blaze a trail then we encourage you to apply!

What You'll Do:

• Assist the Paralegal/Closer or Closing Attorney
• Open and organize new residential closing files
• Monitor transaction timelines and ensure critical timelines are met
• Serve as the primary point of contact for buyers, sellers, agents, lenders, and attorneys
• Provide regular status updates to all parties
• Respond promptly to questions and requests via phone, email, and the closing portal.
• Collect and review required documentation including:
  • Purchase agreements
  • HOA information
  • Payoff information
  • Insurance information
  • Lender instructions
• Order and track title work, payoffs, and other closing related documents
• Schedule closings and coordinate availability of all parties
• Perform pre-closing audits to ensure file accuracy and completeness
• Other office admin duties as needed

What You'll need:

• High school diploma is required
• Previous experience in real estate, title, mortgage lending or legal support is preferred
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to manage multiple files simultaneously while meeting deadlines
• Proficiency with Microsoft Office Suite and real estate closing software (Qualia or similar)

What We Offer

• Competitive base salary based on experience
• Eligible for annual bonuses based on performance
• Full Medical, dental, and vision insurance coverage for employee
• Disability and life insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Excellent training and mentorship program
• Collaborative and family-oriented culture

Hankin & Pack Core Values

Consistency - Deliver the same high standard on every deal by following firm policies and client expectations.

Communication - Be helpful, precise, and cheerful. Proactively bring solutions.

Enjoy the Journey - Bring positivity and lift up those around you, even when challenges arise.

Productivity - Be efficient to create space for innovation and growth.

Accountability - Own your work and be proud of your contributions.

Servant Mentality - Deliver respectful, people-first service in every interaction.

Teachability - Stay humble and open to learning new approaches.

Tenacity - Be resilient, work hard, and stick with it until the job is done.

We believe our firm is only as strong as the people who power it. If you're ready to kickstart your career, grow your skills, and join a team that values and rewards you-