Real Estate Services Clerk

Milwaukee County; Milwaukee (WI); On-site; USD 23,000 - 35,000; Full time

Job summary

The Real Estate Services Clerk role at Milwaukee County's Register of Deeds Office handles both paper and electronic real estate documents using land records software. It explains statutory issues to professionals and the public and assists with locating and indexing recordings.

The position requires Wisconsin residency, a high school diploma or GED, and strong customer service and data-entry skills. A notary commission or ability to obtain one within a year is required, with emphasis on

Qualifications

• One year of customer service experience in library/archive/banking/real estate or Register of Deeds setting.
• Basic knowledge of word processing and spreadsheets.
• Notary Public Commission or ability to obtain within one year of hire.

Responsibilities

• Examine recordable instruments for statutory compliance and record or reject documents.
• Issue rejection statements and assist customers via phone, email or in person.
• Scan documents, perform data entry, process fees and transfer taxes, balance transactions daily.
• Archive records across formats; retrieve copies and re-file from storage, on-site or off-site.
• Notarize standard real estate documents and maintain notary commission.
• Perform any and all duties as assigned.

Skills

Customer service

Notary public

Data entry

Research

Education

High School Diploma or GED

Job description

Real Estate Services Clerk

Register of Deeds

Hourly Pay Range: $16.87 - $25.31

Closing Date: October 12, 2026 or upon receipt of the first 50 applications submission received

Job Summary:

The Real Estate Services Clerk examines and records real estate documents, both paper and electronic, via ROD's land records software. Provides written and/or verbal explanations as to what is statutorily missing and/or incorrect to real estate professionals and the public. Conducts general research and assists customers with location of recorded documents. Fields inquiries from customers regarding real estate recordings and maintains an accurate index of all recordings.

Job Responsibilities:

• Examine recordable instruments with varying requirements for statutory compliance per s59.43. Maintain chain of title when multiple documents are submitted for recording simultaneously. Accurately record or reject documents based on established criteria.
• Issue written and/or verbal rejection statement for non-conforming documents. Answer general inquiries via phone, email and mail. Assist in-person customers with recording or research transactions.
• Scan documents, perform data entry functions, process fees and transfer taxes. Search existing recordings to retrieve requested document copies. Calculate, verify and enter fees due and balance all transactions daily. Audit the permanent index and complete back indexing
• Research real estate inquiries using archive dating back to 1835. Archive formats include microfilm, paper records, digital images. Clearly reproduce records from all formats of retention. Retrieve and re-file records from on-site and off-site storage.
• Notarize standard real estate documents in accordance with statutory requirements. Maintain notary commission and renew as necessary by taking appropriate exam and completing application. Maintain appropriate seal/stamp to perform notarial acts.
• To perform any and all duties as assigned.

Minimum Requirements:

• Current resident of Wisconsin
• High School Diploma or GED equivalent
• At least one (1) year of experience in customer service, preferably in a library, archive, bank, real estate or Register of Deeds setting
• Basic knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Ability to lift, carry, push, pull up to 20lbs as needed.
• Must have a current Notary Public Commission or be able to obtain one within one year of hire.

Preferred:

• Bilingual candidates are encouraged to apply.

Knowledge Skills and Abilities:

This position requires the ability to record, archive, retrieve and publish records of ownership, restrictions, easements, valid liens/encumbrances and repayment of liens. This work determines legal ownership and lien position of real estate and is essential for consumers and developers to use real estate as collateral for loans and economic development. The work completed in this position requires unwavering accuracy, as errors negatively impact property owners and industry partners. The highest level of customer service skill is required

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION