Real Estate Operations Manager

Coldwell Banker Premier; Martinsburg (WV); On-site; USD 60,000 - 70,000; Full time

Job summary

A leading company in the real estate sector seeks a Real Estate Operations Manager to oversee operational functions and staff management. This pivotal role involves ensuring efficiency through financial reporting, HR management, and process optimization, contributing to the company’s growth objectives.

Benefits

401(k)

Health insurance

Vision insurance

Dental insurance

Paid time off

Company-assisted travel to conferences

Qualifications

• 3+ years of experience in real estate operations or brokerage management.
• Strong knowledge of real estate transaction processes.
• Real estate license preferred but not required.

Responsibilities

• Provide direct management of administrative and operations staff.
• Implement and optimize internal processes for transaction management.
• Handle HR responsibilities including benefits administration and performance reviews.

Skills

Leadership

Communication

Analytical Skills

Interpersonal Abilities

Education

Business Administration or related field

Tools

CRM Systems

Transaction Management Software

Job description

• 401(k)
• Health insurance
• Vision insurance

Job Summary

The Real Estate Operations Manager oversees daily operational functions, staff management, and process optimization for the brokerage. This role ensures operational excellence through effective HR management, financial reporting, and strategic communication while supporting company growth objectives.

Essential Duties and Responsibilities

● Provide direct oversight and management of administrative and operations staff

● Implement, monitor, and optimize internal processes for transaction management

● Handle HR responsibilities including benefits administration, performance reviews, hiring/firing, and disciplinary actions

● Track and improve operational KPIs to maximize efficiency in alignment with growth objectives

● Prepare and analyze financial reports, manage operational budgets, and ensure financial compliance

● Develop and execute internal communication strategies between departments, agents, and management

● Standardize operational procedures and ensure compliance with real estate regulations

● Identify operational bottlenecks and implement solutions to improve productivity

Qualifications

● Business Administration, Real Estate, or related field preferred

● 3+ years of experience in real estate operations or brokerage management

● Demonstrated leadership abilities and staff management experience

● Strong knowledge of real estate transaction processes and compliance requirements

● Experience with CRM systems and transaction management software

● Excellent analytical skills with financial reporting aptitude

● Strong communication and interpersonal abilities

● Real estate license preferred but not required

Medical, Dental, and Vision insurance, paid time off, and company-assisted travel to conferences and training events. If you are interested in this opportunity, please contact Teresa Bratcher at 937-287-6083 or [e-mail].

Compensation: $60,000.00 - $70,000.00 per year

"Our core values are pretty simple, just do the right thing."

Steve DuBrueler, Founder & CEO of Coldwell Banker Premier

Globally Known. Locally Owned

Coldwell Banker Premier is a powerhouse in the Mid-Atlantic. We are a real estate firm with 17 offices and over 250 agents. Although we are widespread, our offices are very community-focused and function like small companies. Each office has their own unique culture that's mae possible by the collaboration of our agents, brokers, and staff.

We are licensed in VA, WV, MD, NC, PA, DE, and DC.

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Training

Our Coldwell Banker University trainings are curated by award-winning trainers from around the country and always available for you. Our localized company and office trainings are catered towards your business needs.

The sales management staff is here to help. Our managers all have decades of experience in real estate sales & business growth and are here to help whether you're in you are still in the process of getting licensed or you have been in the business for years.

Health & Wellness Plans

Maintaining a well-rounded & balanced life can be challenging in an industry like real estate sales. That's why we've developed a unique health & wellness plan that includes agent health, vision and life insurance, 401k and deferred compensation plans.

Your Brand, Your Way

With the global Coldwell Banker brand as your foundation, we allow you to create and grow your personal brand in your own unique way. Our Design Concierge service will even pair you with professional design professionals to create stunning logos and brand packages to help you stand out.

Global Network

Our global network is 100,000+ agents strong and includes incredible networking opportunities to help grow your business. We are one of the top referral companies in the nation, creating more business opportunities for you to connect with buyers and sellers in your local market.

Marketing

CB marketing is professional and user-friendly. We have automated listing marketing that includes things from postcards to single-property websites, all created FOR you.

Our Global Luxury program helps create a national price premium of 20% over the NAR average. CB listings sell for more and faster, helping you close more volume while not needing to increase your units and time invested.

Boost/Homespotter

Boost by Homespotter shaves a ton of time from Facebook and IG ad creation and is a tremendous source of leads either for you or to sell to other agents for passive income.

Professional Photography

We pay $150 per residential listing for photography to help ensure the highest quality standards.