Real Estate Operations Manager

hccexternal; Hoffman Estates (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

Job summary

Crystal Clean LLC is seeking a Manager of Real Estate Operations to lead transactions, lease administration, and strategic planning for a diversified real estate portfolio.

The role supports legal leadership and partnerships with facilities, EHS, and finance to optimize terms and ensure compliance across locations.

Qualifications

• Bachelor's degree with 8+ years of real estate experience OR HS diploma with 10+ years in related roles.
• Experience in project management involving real estate, facilities, or capital projects.
• Experience establishing and implementing KPI reporting processes.
• Experience supporting permitting, occupancy certificates, and zoning reviews.
• Strong written and verbal communication; strong negotiation and networking skills.
• Ability to adhere to established schedules and maintain confidentiality.

Responsibilities

• Prepare and review real estate documents, including LOIs, leases, amendments, estoppels, and other transactions.
• Manage lease expirations and coordinate renewals, relocations, and portfolio changes.
• Use CoStar Real Estate Manager to streamline operations and maintain property data.
• Assist in short- and long-term strategic planning for the real estate portfolio.
• Develop SOPs for real estate and facilities projects and manage vendor relations.
• Coordinate Certificates of Occupancy with local jurisdictions and manage budgets.
• Craft negotiation strategies to secure favorable terms for the company.
• Collaborate with departments to set standards for each property type and ensure goals.
• Monitor compliance for leases, zoning, occupancy, and environmental requirements.

Skills

Project management

Communication skills

Negotiation skills

Confidential information handling

Schedule adherence

Networking skills

KPI reporting

Education

Bachelor's degree

High school diploma or GED

Tools

CoStar Real Estate Manager

Real estate management platforms

Job description

The Manager, Real Estate Operations manages real estate and facility/site improvement projects across departments, including lease administration, transaction support, and strategic portfolio planning. This role reports to and supports Company legal leadership.

Essential Functions

• Prepare and review real estate documents, including LOIs, leases, amendments, estoppels, and other transactional documents.
• Manage and track lease expirations, coordinating with executive leadership to evaluate renewal, relocation, expansion, consolidation, and disposition opportunities.
• Utilize CoStar Real Estate Manager software to streamline operations, create reports, track lease data, manage critical dates and property information, and maintain legal files for all real estate transactions.
• Assist management with the creation of short-term and long-term strategic planning for the entire real estate portfolio.
• Assist in the creation and execution of standard operating procedures (SOPs) for real estate and facilities projects, such as new facility requests, move management, relocations, and overall transactions.
• Create vendor requests in the accounts payable portal for new landlords or real estate vendors and process special check requests.
• Work with local jurisdictions to obtain Certificates of Occupancy for new locations.
• Develop a deep understanding of the Company's business and the needs of its operating locations, including branches, hubs, depots, treatment and recycling facilities, and railroad sites.
• Develop slides and presentations for approval of real estate transactions and assist with crafting negotiation strategies to close transactions with optimal terms for the Company.
• Work with Company departments and managers to develop standards, objectives, and characteristics for each property type to ensure each property meets or exceeds business goals.
• Develop strong relationships with vendors, including landlords, real estate brokerage resources, and permitting consultants, to support real estate goals.
• Monitor and ensure full compliance for property-related activities, including leases, zoning, certificates of occupancy, environmental regulations, and other requirements.
• Partner with the lease accounting and finance teams to review annual budgets and monthly or quarterly reports; approve invoices, CAM reconciliations, and property taxes; and oversee database management and the third-party lease administration vendor.
• Work with the EHS team to address facility hazards and potential environmental risks associated with leased and owned properties.
• Own, track, and manage CARs and MOCs for all real estate projects.
• Perform additional duties as directed.

Education & Essential Qualifications

• Bachelor's degree and at least 8 years of experience in commercial real estate transactions, lease administration, property acquisitions, or corporate real estate operations OR a high school diploma/GED and at least 10 years of the same experience.
• Experience in project management involving real estate transactions, facility projects, or capital improvement and fit-out projects
• Experience establishing and implementing a robust process for KPI reporting
• Experience supporting permitting, certificates of occupancy, and zoning reviews
• Knowledge of real estate
• Strong written and verbal communication skills
• Strong negotiation and networking skills
• Ability to adhere to established schedules and deadlines
• Ability to maintain confidential information

Preferred Qualifications

• Experience with real estate management platforms
• PMP Certification

Work Environment:

Primarily indoor office environment; noise level is generally quiet. May require sitting for long periods. Regularly requires talking, hearing, seeing, and often reaching with hands. Regularly requires standing and walking. Regularly requires use of a computer keyboard, mouse, telephone, and other office equipment.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

This position includes the following Benefits:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement

• Experience with real estate management platforms

• PMP Certification