Real Estate Account Manager - Northern Virginia

Frontdoor, Inc.; Virginia; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock purchase plan

Travel opportunities

Job summary

Frontdoor is seeking a Market Manager to build and nurture long-term relationships with real estate partners across Virginia. You will align with internal teams to deliver timely solutions, drive orders, and meet sales targets while maintaining high customer satisfaction.

You will travel as needed, engage executive sponsors, and represent the Frontdoor brand at events. A high school diploma is required; a bachelor’s degree is preferred, with 5+ years of sales experience in home services or real

Qualifications

• Excellent problem-solving and conflict resolution abilities.
• Strong written and verbal communication to explain product concepts.
• Solid understanding of consumer behavior in home services.
• Proven customer-service orientation with interpersonal skills.
• Strong analytical skills to interpret client data.
• Effective time management and multitasking abilities.
• Persuasive negotiator with results-driven mindset.
• Very strong organizational skills and attention to detail.
• Willingness to travel or drive for extended periods as needed.

Responsibilities

• Be primary contact and build long-term relationships with real estate partners.
• Develop trusted advisor relationships with accounts, stakeholders and sponsors.
• Provide timely responses via email, phone, presentations, and meetings.
• Execute daily sales and customer-service activities to meet objectives.
• Ensure timely delivery of solutions aligned with partner needs.
• Support national relationships within assigned territory to meet contracts.
• Communicate progress of initiatives to stakeholders.
• Continue professional development and represent the brand at events.
• Track account metrics and log sales activities in CRM.
• May take on additional duties as assigned.

Skills

Problem solving

Verbal & written communication

Consumer behavior understanding

Customer service

Analytical skills

Time management

Negotiation skills

Organization

Drive/travel willingness

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

Job description

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .

Summary

Market Managers build long-term relationships with real estate partners and stakeholders, acting as a liaison between partners and internal teams for timely solution delivery. They manage partner accounts, maintain client relationships, meet sales goals, and drive account growth.

Responsibilities

• Be the primary point of contact and build long-term relationships with real estate partners.

• Develop a trusted advisor relationship with accounts, partner stakeholders and executive sponsors.

• Help partners through consistent in-person presence; provide timely responses through email, phone, online presentations, screen-share and in person meetings.

• Accountable for daily execution of sales driven and customer service-oriented activities to increase production (orders and sales) that meet or exceed company objectives.

• Ensure the timely and successful delivery of our solutions according to partner (and customer) needs and objectives.

• Contribute to national relationships in assigned territory to meet contractual agreements.

• Clearly communicate the progress of ongoing initiatives to internal and external stakeholders.

• Increase job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations and representing our brand(s) at industry events.

• Track account metrics; enter all sales related activities into company designated CRM.

• May assume other duties as assigned.

Qualifications

• Effective problem-solving skills to help resolve customer complaints or needs

• Proven verbal and written communication skills to communicate product ideas to clients

• Up-to-date understanding of the industry's consumer behavior

• Proficient customer service and interpersonal skills for dealing with different types of customers and clients

• Effective analytical skills for analyzing client data

• Time management and multitasking skills to handle multiple tasks and clients at once

• Results driven, persuasive with strong negotiation skills

• Strong organizational skills and attention to detail

• Ability to work, drive, or travel for long periods, including potential early mornings, late nights, or overnight trips

• Ability to operate a motor vehicle for extended periods, possess a valid driver's license, and maintain a clean driving record.

Preferred Skills

• Enthusiastic self-starter with a high degree of self-confidence and motivation

• Dedication to professionalism

• Passion for sales and accountable to results

Physical Role Requirements

Prolonged sitting, regular driving (often 6-8+ hours daily), lifting/carrying equipment, and navigating various environments. Key demands include valid licensing, visual acuity (near/far), and physical stamina to handle driving, walking, or standing. Ability to stand, walk, bend, stoop, and kneel, particularly if visiting job sites, events, or customer locations. Ability to lift, carry, push, or pull materials (e.g., equipment, samples, luggage) often ranging from 10-50 lbs. High level of visual acuity (peripheral vision, depth perception, night driving ability) and hearing to safely operate vehicles and navigate sites. Capacity to handle varied, sometimes extreme temperatures, noises, and weather conditions during travel.

Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Minimum Education, Licensure and Professional Certification requirements

High school diploma or equivalent required, Bachelor's degree preferred

Minimum Experience required

(number of years necessary to perform role):5+ years of experience required and proven results in a sales capacity, some experience in home warranty and/or real estate industry preferred

Travel

Resides full time in the geographic area supported. In a typical workweek, this role requires in-person presence approximately 4 out of 5 workdays, including driving a personal vehicle or other transportation to various realtor offices, attending in-person meetings, events, and conferences, and traveling to locations within driving distance or, as needed, by air.

Other/State Specific

This role pays $65,000 to $75,000 per annum plus job based incentive, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.

Job Locations

US-VA-Fredericksburg | US-VA-Fairfax | US-VA-Alexandria | US-VA-Stafford

ID

2026-4214

Category

Sales

Type

Full Time

Company

2-10 Home Buyers Warranty Corporation