Ready Mix Concrete Technical Services Representative

Delta Industrie; Meridian (MS); On-site; USD 45,000 - 70,000; Full time

Job summary

Delta Industries, Inc. in Meridian, MS is seeking a Technical Services Representative to ensure ready-mix concrete meets customer specs, ASTM, ACI, and regulatory standards.

You will perform field and laboratory testing, calibrate equipment, and collaborate with operations, dispatch, and sales to maintain product quality and support continuous improvement. Travel to plants and job sites; promote quality practices, assist in training, and participate in audits.

Qualifications

• 2–4 years of quality control experience in ready-mix concrete or construction materials.
• ACI Field Testing Technician and ACI Concrete Strength Testing Technician certifications preferred; DOT certifications.
• Strong knowledge of ASTM, ACI, and DOT testing standards and procedures.
• Proficient in Microsoft Office and laboratory data management systems.
• Excellent problem-solving, attention to detail, and ability to work independently.

Responsibilities

• Product Testing & Analysis to ensure specs and standards.
• Calibrate and maintain laboratory and field testing equipment.
• Document, analyze, and report test results to operations and management.
• Monitor batching operations to confirm mix designs and specifications.
• Identify and resolve product quality issues with plant teams.
• Maintain testing records and assist in audits of quality systems.
• Provide on-site technical support to customers, project managers, and contractors.
• Help train plant and field personnel on quality practices and testing standards.
• Recommend process improvements to reduce variability and enhance performance.

Skills

Quality control

Field testing

Laboratory testing

Microsoft Excel

Team collaboration

Education

ACI Field Testing Technician

ACI Concrete Strength Testing Technician

DOT certifications

Tools

Laboratory data management systems

MS Office

Job description

• Location 220 65th Ave.,Meridian, MS, 39307,United States
• Job Category Technical Services
• Employee Type FT Exempt

Description

Delta Industries, Inc. is a trusted regional construction materials supplier. Established in 1945, Delta Industries aims to provide a solid foundation for economic prosperity and quality of life through construction materials solutions. We need are looking to grow our Technical Services team in the Meridian, MS area.

The Technical Services Representative is responsible for ensuring that ready-mix concrete products consistently meet customer specifications, industry standards, and regulatory requirements. This role conducts field and laboratory testing, monitors production processes, and works closely with operations, dispatch, and sales teams to maintain product quality and support continuous improvement.

Key Responsibilities

• Product Testing & Analysis
• Perform routine sampling and testing of raw materials, fresh concrete, and hardened concrete to ensure compliance with ASTM, ACI, DOT, and company standards.
• Calibrate and maintain laboratory and field testing equipment.
• Document, analyze, and report test results to operations and management.
• Process & Quality Assurance
• Monitor batching operations to confirm adherence to mix designs and specifications.
• Identify and resolve product quality issues in collaboration with plant managers, drivers, and dispatch.
• Maintain accurate mix design records and assist in adjustments as required by project specifications.
• Compliance & Documentation
• Ensure all quality procedures comply with federal, state, and local regulations, including DOT requirements.
• Maintain detailed testing records, certificates, and quality documentation for customer submittals and audits.
• Participate in external and internal audits of quality systems.
• Customer & Project Support
• Provide on-site technical support to customers, project managers, and contractors regarding concrete performance, placement, and curing.
• Investigate customer complaints related to product performance and prepare corrective action reports.
• Assist in training plant and field personnel on quality practices and testing standards.
• Recommend process improvements to reduce variability and enhance product performance.
• Stay current with industry trends, new testing methods, and regulatory changes.
• Support research and development of new mix designs and specialty concrete products

Requirements

Qualifications

• Minimum 2–4 years of quality control experience in ready-mix concrete or construction materials.
• Certification(s) preferred: ACI Field Testing Technician – Grade I, ACI Concrete Strength Testing Technician, DOT certifications (state-specific).
• Strong knowledge of ASTM, ACI, and DOT testing standards and procedures.
• Proficient in Microsoft Office (Excel, Word, Outlook) and laboratory data management systems.
• Excellent problem-solving skills, attention to detail, and ability to work independently in field and plant environments.
• Strong communication skills with ability to collaborate across operations, sales, and customer teams.
• Related degree or Equivalent industry experience accepted.
• Background check required

Working Conditions

• Primarily field and plant-based role with exposure to outdoor weather conditions, heavy equipment, and construction sites.
• Regular travel to plants, job sites, and customer locations.
• Requires lifting of testing materials and equipment (up to 50 lbs).
• May include early mornings, evenings, weekends, and overtime as project needs require.

Summary

Disclaimer

This job description is intended to provide a general overview of the responsibilities and requirements for the position listed. It is not an exhaustive list of all duties that may be assigned to the role. The company reserves the right to modify or expand the responsibilities as necessary to meet business needs.

Employment with Delta Industries is contingent upon satisfactory completion of the employment screening process. Depending on the requirements of the position, this may include a public source background inquiry, employment history, criminal history, credit check, medical exam, drug screen, motor vehicle report, or other pertinent reports.

Delta Industries, Inc. is an Equal Opportunity Employer.