Ready Mix Concrete Technical Services Representative

Delta Industries, Inc.; Meridian (MS); On-site; USD 42,000 - 64,000; Full time

Job summary

Delta Industries, Inc. is seeking a Technical Services Representative in Meridian, MS to ensure ready‑mix concrete products meet customer specs and standards. You will perform field and lab testing, monitor production, and work with operations, dispatch, and sales to maintain quality.

Responsibilities include sampling, calibrations, documenting results, and supporting audits. Travel to plants and job sites is required; early mornings and overtime may occur as project needs dictate.

Qualifications

• 2–4 years of quality control experience in ready-mix concrete or construction materials.
• ACI/ DOT certifications preferred as listed.
• Strong knowledge of ASTM, ACI, and DOT testing standards.
• Proficient with Excel/Word/Outlook and lab data systems.
• Excellent problem-solving, attention to detail, and independence.
• Strong communication across operations, sales, and customers.
• Related degree or equivalent experience accepted.

Responsibilities

• Product testing & analysis; sampling and testing to meet specs.
• Calibrate and maintain lab and field testing equipment.
• Document, analyze and report test results to operations/management.
• Monitor batching operations for adherence to mix designs.
• Provide on-site technical support to customers and project teams.
• Investigate customer complaints; prepare corrective actions.
• Assist in training plant and field personnel on quality practices.
• Support continuous improvement and stay updated with trends.

Skills

Quality control

Field testing

Laboratory testing

Communication

Problem solving

Attention to detail

Independent work

Education

Related degree or equivalent industry experience

Tools

Microsoft Office

Laboratory data management systems

Testing equipment calibration

Job description

Brief Description

Delta Industries, Inc. is a trusted regional construction materials supplier. Established in 1945, Delta Industries aims to provide a solid foundation for economic prosperity and quality of life through construction materials solutions. We need are looking to grow our Technical Services team in the Meridian, MS area.

The Technical Services Representative is responsible for ensuring that ready-mix concrete products consistently meet customer specifications, industry standards, and regulatory requirements. This role conducts field and laboratory testing, monitors production processes, and works closely with operations, dispatch, and sales teams to maintain product quality and support continuous improvement.

Key Responsibilities

• Product Testing & Analysis
• Perform routine sampling and testing of raw materials, fresh concrete, and hardened concrete to ensure compliance with ASTM, ACI, DOT, and company standards.
• Calibrate and maintain laboratory and field testing equipment.
• Document, analyze, and report test results to operations and management.
• Process & Quality Assurance
• Monitor batching operations to confirm adherence to mix designs and specifications.
• Identify and resolve product quality issues in collaboration with plant managers, drivers, and dispatch.
• Maintain accurate mix design records and assist in adjustments as required by project specifications.
• Compliance & Documentation
• Ensure all quality procedures comply with federal, state, and local regulations, including DOT requirements.
• Maintain detailed testing records, certificates, and quality documentation for customer submittals and audits.
• Participate in external and internal audits of quality systems.
• Customer & Project Support
• Provide on-site technical support to customers, project managers, and contractors regarding concrete performance, placement, and curing.
• Investigate customer complaints related to product performance and prepare corrective action reports.
• Assist in training plant and field personnel on quality practices and testing standards.
• Continuous Improvement
• Recommend process improvements to reduce variability and enhance product performance.
• Stay current with industry trends, new testing methods, and regulatory changes.
• Support research and development of new mix designs and specialty concrete products

Qualifications

• Minimum 2-4 years of quality control experience in ready-mix concrete or construction materials.
• Certification(s) preferred: ACI Field Testing Technician - Grade I, ACI Concrete Strength Testing Technician, DOT certifications (state-specific).
• Strong knowledge of ASTM, ACI, and DOT testing standards and procedures.
• Proficient in Microsoft Office (Excel, Word, Outlook) and laboratory data management systems.
• Excellent problem-solving skills, attention to detail, and ability to work independently in field and plant environments.
• Strong communication skills with ability to collaborate across operations, sales, and customer teams.
• Related degree or Equivalent industry experience accepted.
• Background check required

Working Conditions

• Primarily field and plant-based role with exposure to outdoor weather conditions, heavy equipment, and construction sites.
• Regular travel to plants, job sites, and customer locations.
• Requires lifting of testing materials and equipment (up to 50 lbs).
• May include early mornings, evenings, weekends, and overtime as project needs require.

Disclaimer

This job description is intended to provide a general overview of the responsibilities and requirements for the position listed. It is not an exhaustive list of all duties that may be assigned to the role. The company reserves the right to modify or expand the responsibilities as necessary to meet business needs. Employment with Delta Industries is contingent upon satisfactory completion of the employment screening process. Depending on the requirements of the position, this may include a public source background inquiry, employment history, criminal history, credit check, medical exam, drug screen, motor vehicle report, or other pertinent reports.

Delta Industries, Inc. is an Equal Opportunity Employer.