READVERTISE** System Administrator

University of Hawaii system; Honolulu (HI); On-site; USD 85,000 - 120,000; Full time

Job summary

University of Hawai'i System is seeking a System Administrator to manage Microsoft 365 services (Intune, SharePoint, Teams, Exchange Online) and Entra ID across hybrid environments. The role covers security posture, policy enforcement, and automation through PowerShell and Graph API.

You'll design deployment pipelines, maintain OS deployment processes, and support IT staff with SOPs and best practices in cloud and on‑premises settings.

Qualifications

• Possession of a pertinent baccalaureate educational degree in Computer Science or related field and 3 years of progressively responsible professional information technology experience with responsibilities for Microsoft 365 and Entra ID management.
• Broad competency in Microsoft 365 and Entra ID management concepts and practices.
• Experience with Windows server, AD, and device management solutions such as Intune.
• Ability to interpret administrative directives and align IT operations with standards.
• Strong written and verbal communication and cross-functional Collaboration.

Responsibilities

• Manage and administer core Microsoft 365 services, including Intune, SharePoint, Teams, Exchange Online, and other apps within the M365 ecosystem.
• Administer Entra ID identity management, conditional access policies, role assignments (RBAC), and enterprise application integrations.
• Maintain and optimize Entra ID security posture, including Identity Protection, Privileged Identity Management (PIM), MFA, and sign-in risk monitoring.
• Architect, deploy, and manage Intune for enterprise device management across Windows, macOS, iOS/iPadOS, and Android platforms.
• Create, test, and maintain configuration profiles, compliance policies, security baselines, and endpoint protection settings.
• Package, deploy, patch, and manage the lifecycle of enterprise applications via Intune/Windows Autopatch.
• Design, maintain, and streamline modern OS deployment processes (Windows Autopilot, Apple Business Manager).
• Perform basic Windows Server administration tasks (Active Directory, DNS, DHCP, Group Policy) for hybrid identity and infrastructure environments.
• Develop and maintain scripts and API automation for administrative tasks, user provisioning, and operational workflows in Microsoft Entra.
• Monitor M365 tenant health, service advisories, feature updates, and licensing allocations to optimize resources and costs.
• Monitor system performance, audit logs, and security alerts across cloud and on-premises environments.
• Develop and maintain SOPs and technical documentation related to M365 and Intune management.
• Participate in incident response, root-cause analysis, and remediation planning for identity, security, or endpoint issues.
• Provide technical support, guidance, documentation, and escalation paths for M365 and Entra services to campus IT staff.
• Collaborate with cybersecurity teams to ensure alignment with security policies and regulatory requirements.
• Monitor higher education industry trends and emerging cloud/endpoint practices for potential adoption.

Skills

Identity management

IT service management

Scripting

Security governance

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft 365

Entra ID

Intune

SharePoint

Teams

Exchange Online

RBAC

PowerShell

Microsoft Graph API

Windows Server

Active Directory

Azure Cloud

SCCM

Microsoft Purview

Windows Autopilot

Apple Business Manager

Job description

**READVERTISE** System Administrator (#0080165) | University of Hawai'i page has loaded.

Full-Time Permanent

Job Number

2026-02334

Division

System Services Infrastructure

10/30/2026

Closing Date

1/1/2027 11:59 PM Hawaii

Position Number:

0080165

Description

Title: System Administrator

Position Number: 0080165

Duties and Responsibilities (NOTE: *denotes Essential Functions):

• *Manage and administer core Microsoft 365 services, including Intune, SharePoint, Teams, Exchange Online, and other apps within the M365 ecosystem.*Administer Entra ID identity management, conditional access policies, role assignments (RBAC), and enterprise application integrations.
• *Maintain and optimize Entra ID security posture, including Identity Protection, Privileged Identity Management (PIM), Multi-Factor Authentication (MFA), and sign-in risk monitoring.
• *Architect, deploy, and manage Intune for enterprise device management across Windows, macOS, iOS/iPadOS, and Android platforms.
• *Create, test, and maintain configuration profiles, compliance policies, security baselines, and endpoint protection settings.
• *Package, deploy, patch, and manage the lifecycle of enterprise applications via Intune/Windows Autopatch.
• *Design, maintain, and streamline modern OS deployment processes (e.g., Windows Autopilot, Apple Business Manager).
• *Perform basic Windows Server administration tasks (Active Directory, DNS, DHCP, Group Policy) required for hybrid identity and infrastructure environments.
• *Develop and maintain scripts and API automation for administrative tasks, user provisioning, and operational workflows in Microsoft Entra.
• *Monitor M365 tenant health, service advisories, feature updates, and licensing allocations to optimize resource usage and costs.
• *Monitor system performance, audit logs, and security alerts across cloud and on-premises environments.
• *Develop and maintain standard operating procedures (SOPs) and technical documentation related to M365 and Intune management.
• *Participate in incident response, root-cause analysis, and remediation planning for identity, security, or endpoint issues.
• *Provide technical support, guidance, documentation, and escalation paths for M365 and Entra services to campus IT staff.
• Collaborate with cybersecurity teams to ensure alignment with organizational security policies, compliance standards, and regulatory requirements.
• Monitor higher education industry trends, technological developments, and emerging cloud/endpoint practices for potential adoption.
• *Follows and implements directives and guidance related to best practices from University of Hawai'i System Information Technology Services.
• *Ensures the consistent adoption, implementation, and enforcement of recommendations issued through University of Hawai'i System Information Technology Service.
• *Keeps abreast of recommendations issued through University of Hawai'i System Information Technology Service, and takes timely action as needed.
• *Continuously monitor and lead initiatives to enhance system reliability, security, and operational efficiency. Supervise and mentor IT staff to assure that administrative directives and industry best practices are understood and followed.
• Other duties as assigned.

Minimum Qualifications

• Possession of a pertinent baccalaureate educational degree in Computer Science or related field and 3 years of progressively responsible professional information technology experience with responsibilities for Microsoft 365 and Entra ID management, of which 2 years of the experience must have been comparable in scope and complexity to the next lower pay band in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
• Considerable working knowledge of Microsoft 365 and Entra ID management as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies.
• Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with Microsoft 365 and Entra ID management.
• Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner.
• Proven ability to comprehend, interpret and implement administrative directives and guidance to ensure IT operations align with organizational standards and industry best practices.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
• If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
• Strong understanding of IT service management, cybersecurity principles, risk management, and compliance requirements. Demonstrated experience implementing and maintaining IT best practices, standards, and governance.
• Functional knowledge of managing Windows server operating systems and Active Directory.
• Functional knowledge of managing and maintaining device configuration and profiles with Microsoft Intune.
• Working knowledge of Windows PowerShell or Microsoft Graph API programming/scripting.
• Ability to speak, read, comprehend, interpret, and write fluently in English.
• Ability to learn and apply new technologies independently and in a timely manner using books, manuals and other resources.
• Ability to work a variable work schedule; and work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed.

Desirable Qualifications

• Experience and working knowledge of using Microsoft Endpoint Configuration Manager (SCCM) for device and server configuration and management at an enterprise level.
• Experience and working knowledge of managing Windows Server and Active Directory infrastructure at an enterprise level.
• Experience and working knowledge of using Microsoft Purview for data governance and risk management.
• Experience and working knowledge of Microsoft Azure Cloud and other cloud computing solutions such as Amazon Web Services (AWS) and Google Cloud Platform (GCP).

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/ , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/