Reading Seed Volunteer Engagement Manager

Literacy Connects; Tucson (AZ); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Holidays

Vacation and sick time

Job summary

Literacy Connects, a Tucson-based nonprofit, seeks a Volunteer Engagement Manager to lead volunteer recruitment, onboarding, engagement, and retention across Reading Seed programs. You will maintain volunteer management systems, ensure compliance, and develop efficient processes to deliver high-quality volunteer experiences.

The role emphasizes building diverse relationships and coordinating with school districts and community partners.

Qualifications

• At least one year of people management, team-leadership, or supervisory experience.
• Strong interpersonal skills to build positive relationships in diverse community settings.
• Excellent written and verbal communication, with professionalism and accountability.
• Highly organized with strong time management and ability to prioritize competing demands.
• Experience developing, documenting, and improving processes to support program growth.
• Proficiency with CRM/database systems (Salesforce, or similar).
• Familiarity with Project Management Software.
• Ability to manage multiple priorities in a fast-paced, collaborative environment.

Responsibilities

• Design and oversee an annual volunteer recruitment plan aligned with program expansion goals.
• Seek opportunities to present at community events.
• Respond to volunteer inquiries and maintain an active interest list.
• Schedule and facilitate volunteer information sessions.
• Support volunteers with background checks, fingerprinting, and IVP clearance processes.
• Liaise with school districts to ensure compliance with placement requirements.
• Plan volunteer appreciation and recognition initiatives.
• Oversee the monthly Reading Seed program newsletter.
• Collect volunteer stories and testimonials for communications and development efforts.
• Seek regular engagement opportunities to support relationship building.
• Oversee offboarding processes, including exit communications and database updates.
• Data Management & Reporting

Skills

People management

Communication

Relationship building

Organization

Project management

CRM systems

Data reporting

Volunteer recruitment

Tools

Salesforce

PM software

Job description

Reports to: Director of Children's Literacy Programs

Status: Full-time, Exempt

ORGANIZATION AND MISSION

Literacy Connects is a 501(c)(3) non-profit organization with a mission of connecting people of all ages to a world of opportunities through literacy and creative expression. The core values that influence our organizational direction are opportunity, creativity and imagination, collaborative relationships, joy, and transformational learning. We seek people who are passionate, committed to the mission, adaptable, willing to take initiative, collaborative, and joyful. We are positive and always try to work from a place of gratitude.

POSITION SUMMARY

As a member of the Children's Literacy Programs team, the Volunteer Engagement Manager plays a key role in Reading Seed’s program expansion by leading volunteer recruitment, onboarding, engagement, and retention. This position is responsible for maintaining effective volunteer management systems, ensuring consistent follow-through on volunteer compliance requirements, and developing processes that support a high-quality experience for volunteers.

As a forward-facing representative of Literacy Connects, the Volunteer Engagement Manager thrives on building diverse relationships through clear and inspiring communication. The ideal candidate brings demonstrated people-management experience, initiative, and the ability to balance short and long term goals. The Volunteer Engagement Manager works collaboratively across the organization to ensure volunteers feel prepared, supported, and connected to Literacy Connects’ mission and values.

ESSENTIAL FUNCTIONS

• Design and oversee the execution of an annual volunteer recruitment plan aligned with program expansion goals
• Seek opportunities to present at community events
• Respond to volunteer inquiries and maintain an active interest list
• Schedule and facilitate volunteer information sessions
• Support volunteers with background checks, fingerprinting, and IVP clearance processes
• Liaise with school districts to ensure compliance with placement requirements
• Collaboratively plan volunteer appreciation and recognition initiatives
• Oversee the monthly Reading Seed program newsletter
• Collect volunteer stories and testimonials for communications and development efforts
• Seek regular engagement opportunities to support relationship building
• Oversee offboarding processes, including exit communications and database updates
• Data Management & Reporting

QUALIFICATIONS

• Commitment to Literacy Connects’ mission and core values
• At least one year of people management, team-leadership, or supervisory experience.
• Strong interpersonal skills with the ability to build positive relationships in diverse community settings
• Excellent written and verbal communication skills, including experience navigating difficult conversations, addressing concerns and communicating expectations with professionalism, kindness and accountability
• Highly organized with strong time management and demonstrated ability to prioritize competing demands, track outstanding responsibility and follow-through
• Experience developing, documenting, and/or improving processes and workflows to support program growth
• Proficiency with CRM/database systems (Salesforce, or similar) including maintaining accurate records and tracking relevant data.
• Familiarity with Project Management Software
• Ability to manage multiple priorities in a fast-paced, collaborative environment
• Creative, adaptable and comfortable working in a growing program
• Reliable transportation and ability to travel throughout Pima County

PREFERRED QUALIFICATIONS

• Experience coordinating or managing a volunteer program, volunteer recruitment and retention, or a community based program involving multiple stakeholders
• Experience with volunteers onboarding, compliance tracking, or maintaining relationships with community partners
• Established network and familiarity of Pima County community

COMPENSATION

Literacy Connects offers a salary range of $48,000 - $52,000 based on education, experience, and commensurate with similar non-profits.

• This position includes a competitive benefits package holidays, vacation and sick time.

Occasional weekend and evening hours will be required.

Hours: Literacy Connects is open 9 am to 5 pm, Monday to Friday. Occasional weekend and evening hours will be required.

Website: www.literacyconnects.org

NON-DISCRIMINATION POLICY

Literacy Connects is an equal opportunity employer and prohibits employment (be it as a volunteer or paid staff) discrimination based on race, color, sex, marital or familial status, sexual orientation, gender identity, age, religion, veteran status, national origin, ancestry or disability. EQUITY, INCLUSTION AND DIVERSITY

STATEMENT

As an organization that values equity and social justice, Literacy Connects strives to be a place where all feel welcome, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. We work to champion social justice initiatives and advocate for our community, and to continue to grow as an organization and individuals. It is our diverse community that makes us who we are, and we stand against any and all discrimination, racism, and hatred.