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Mitchells & Butlers PLC; Richmond (VA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Flexible shifts

Dining discount 33%

Staff discount 20%

Wagestream access

Team socials

Pension

28 days holiday

Discounts at brands

Free shares

Employee helpline

Job summary

Mitchells & Butler PLC in Richmond (All Bar One) is recruiting a Shift Supervisor to deliver warm welcomes, lead a front-of-house team and maintain high service standards.

You will mentor staff, manage shifts, ensure cleanliness and safety, and help guests enjoy memorable experiences. Flexible hours, dining discounts and welfare benefits are part of the package.

Qualifications

• Experience in hospitality or service industry preferred.
• Ability to train and develop staff.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee daily operations during your shift and act as host.
• Lead the front-of-house team and ensure quality service.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Training staff

Job description

Shift Supervisor

Company: Mitchells & Butlers PLC

Salary: Competitive Salary

Hours: Full-time

Job type: Permanent

Location: Richmond, TW9 2NQ

Posting date: 18 Sept 2026

Closing date: 22 Sept 2026

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at All Bar One - Richmond,

you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you.

What's in it for me?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!
• Pension
• 28 days paid holiday
• high-street shopping discounts
• free shares
• free employee helpline – to support you with whatever life throws at you.

What will I be doing? As shift supervisor you'll…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Proud member of the Disability Confident employer scheme.

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.