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Huntingdonshire District Council; Pennsylvania; Hybrid; USD 69,000 - 78,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Huntingdonshire District Council is seeking an experienced Council Tax and Business Rates Manager to lead a high‑performing Revenues and Benefits Team in a hybrid role. You will oversee billing, recovery, and legislative changes, delivering a customer‑focused service to residents and businesses.

You will interpret complex guidance, manage sensitive cases, and act as a leader who develops and motivates staff while driving continuous improvements across the service.

Qualifications

• Strong experience in Council Tax, Business Rates and recovery services.
• Excellent understanding of relevant legislation and the ability to interpret complex guidance, make sound decisions and provide clear, practical advice.
• Comfortable dealing with challenging and sensitive cases, managing appeals and complaints, ensuring services remain compliant while delivering the best possible customer experience.
• Inspiring people manager with a collaborative leadership style and focus on service improvement.

Responsibilities

• Lead the Council Tax, Business Rates and Recovery services within the Revenues team.
• Oversee annual billing and recovery processes and implement legislative changes.
• Provide expert advice on Council Tax and Business Rates matters to colleagues and external partners.
• Represent the service internally and externally and drive service development and process improvements.

Skills

Council Tax

Business Rates

Recovery services

Leadership

Job description

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.

Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.

At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.

As local government continues to evolve, Huntingdonshire District Council is preparing for an exciting period of change through Local Government Reorganisation. While organisational structures may change in the coming years, our commitment to delivering excellent services for our communities remains unchanged.

Joining HDC now gives you a unique opportunity to make a meaningful impact today whilst helping to shape the future of local government across our area. We are looking for people who are motivated by public service, embrace innovation, and want to play a part in building the organisation of tomorrow.

Job details

Join us and help shape a modern, efficient and customer-focused revenues service that supports our communities now and for the future.

About the role

This is an exciting opportunity for an experienced revenues professional to take the lead of our Council Tax, Business Rates and Recovery services.

As Council Tax and Business Rates Manager, you’ll be at the heart of a high-performing Revenues and Benefits Team, leading operational delivery, shaping service improvements and ensuring we continue to provide an efficient, customer-focused service to residents and businesses.

You’ll manage and support a team of dedicated professionals, providing leadership, expertise and direction across a complex and varied service area. From overseeing annual billing and recovery processes to implementing legislative changes and managing high-profile cases, you’ll play a key role in ensuring services are delivered effectively and in line with statutory requirements.

This is more than an operational management role. You’ll have the opportunity to influence service development, streamline processes, introduce innovative ways of working and help shape the future of revenues services. Working closely with colleagues, partners and stakeholders, you’ll represent the service both internally and externally and provide expert advice on Council Tax and Business Rates matters.

If you're looking for a role where you can make a visible impact, lead meaningful change and help deliver outcomes that matter to local communities, we'd love to hear from you.

About you

We're looking for a confident and proactive leader with strong experience in Council Tax, Business Rates and recovery services.

You’ll have an excellent understanding of relevant legislation and the ability to interpret complex guidance, make sound decisions and provide clear, practical advice. You will be comfortable dealing with challenging and sensitive cases, managing appeals and complaints, and ensuring services remain compliant while delivering the best possible customer experience.

You’ll be an inspiring people manager who enjoys developing and motivating others. Whether coaching team members, managing performance or leading through change, you’ll bring a collaborative and positive leadership style that helps people and services thrive.

You’ll also be highly organised, commercially aware and focused on continuous improvement. With strong communication and relationship-building skills, you’ll be able to work effectively with a wide range of stakeholders, from senior colleagues and elected members to residents, businesses and external partners.

Most importantly, you’ll be passionate about public service, committed to delivering excellent outcomes and excited by the opportunity to lead a service that makes a real difference every day.

An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

Council Tax and Business Rates Manager

Company: Huntingdonshire District Council Salary: £51,280 to £57,460 a year Hours: Full-time Location: Huntingdon, PE29 3TN Working pattern: Hybrid - 2 days remote Job type: Permanent Posting date: 10 Sept 2026 Closing date: 2 Oct 2026

Working for the council

As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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