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Sanctuary Group; City of Norwich (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

25 days leave

Pension scheme

Life Assurance

Employee discounts

Job summary

Sanctuary Group in Norwich is recruiting two Cleaning Technicians to support multiple locations, across Ipswich and surrounding areas. The role is full-time, 40 hours per week, 8am–4:30pm, Monday to Friday, with a salary of £26,436 per year.

You will join our Estate Services team, delivering cleaning services to offices, housing schemes and flats, while upholding safety, reliability and customer focus across sites within the region.

Qualifications

• Experience of undertaking general cleaning duties is essential.
• Working knowledge of Health and Safety legislation.
• Good interpersonal and customer service skills.
• Some experience of working to deadlines and prioritising workload.

Responsibilities

• Carry out general cleaning duties including vacuuming, sweeping, sanitising surfaces, dusting, mopping floors, cleaning toilets and kitchens.
• Report hazards or faults identified on site and participate in risk assessments.
• Provide progress updates on allocated work and maintain stock levels and tools in good condition.
• Maintain a professional, courteous approach with colleagues and customers at all times.

Skills

Cleaning duties

Health & Safety

Interpersonal skills

Time management

Job description

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

£26,436 per year

40 hours per week

- 8am to 4:30pm Monday to Friday

We have an opportunity for 2 Cleaning Technicians to work in Ipswich and the surrounding areas, working alongside another cleaning operative delivering the cleaning service to multiple locations. The team reports into the Service Delivery Manager and consists of 15 operative, covering the delivery of grounds, caretaking and cleaning. Joining our Estate Services team, you will be responsible for maintaining cleanliness across offices, general housing schemes, and blocks of flats within the region. Your daily duties will include cleaning communal areas such as stairways, lifts, toilets, and kitchens. We are looking for a reliable team player who can deliver a high‑quality service that meets the needs of our customers.

The role of the Cleaning Technician will include:

• General cleaning duties to include vacuuming and sweeping, wiping down and sanitising surfaces, dusting at low and high levels, cleaning internal glass, mopping floors, cleaning toilets, bathrooms, shower rooms, kitchens and other rooms and removal of rubbish and debris and on occasions bulk items
• Undertaking regular risk assessments to identify and report potential hazards or faults on site, to maintain a safe environment
• Providing accurate and timely information on the progress of allocated work
• Ensuring tools and equipment are maintained in a good, workable condition and stock levels are maintained
• Providing a professional, courteous and customer friendly approach to all working tasks

Skills and experiences:

• Experience of undertaking general cleaning duties is essential
• Working knowledge of Health and Safety legislation
• Good interpersonal and customer service skills
• Some experience of working to deadlines and prioritising workload

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

£26,436 per annum

Opening detail

Closing Date: 25 October 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Cleaning Technician

Company: Sanctuary Group Salary: £26436-26436 per annum Hours: Full-time Location: Norwich, NR1 1EF Job type: Permanent Posting date: 9 Oct 2026 Closing date: 25 Oct 2026

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

Ipswich based

- covering Norwich

£26,436 per year

40 hours per week

- 8am to 4:30pm Monday to Friday

We have an opportunity for 2 Cleaning Technicians to work in Ipswich and the surrounding areas, working alongside another cleaning operative delivering the cleaning service to multiple locations. The team reports into the Service Delivery Manager and consists of 15 operative, covering the delivery of grounds, caretaking and cleaning. Joining our Estate Services team, you will be responsible for maintaining cleanliness across offices, general housing schemes, and blocks of flats within the region. Your daily duties will include cleaning communal areas such as stairways, lifts, toilets, and kitchens. We are looking for a reliable team player who can deliver a high‑quality service that meets the needs of our customers.

The role of the Cleaning Technician will include:

• General cleaning duties to include vacuuming and sweeping, wiping down and sanitising surfaces, dusting at low and high levels, cleaning internal glass, mopping floors, cleaning toilets, bathrooms, shower rooms, kitchens and other rooms and removal of rubbish and debris and on occasions bulk items
• Undertaking regular risk assessments to identify and report potential hazards or faults on site, to maintain a safe environment
• Providing accurate and timely information on the progress of allocated work
• Ensuring tools and equipment are maintained in a good, workable condition and stock levels are maintained
• Providing a professional, courteous and customer friendly approach to all working tasks

Skills and experiences:

• Experience of undertaking general cleaning duties is essential
• Working knowledge of Health and Safety legislation
• Good interpersonal and customer service skills
• Some experience of working to deadlines and prioritising workload

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

£26,436 per annum

Closing Date: 25 October 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.