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Hampshire County Council; Alton (IL); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health Assured Programme

Local Government Pension Scheme

Generous annual leave

Job summary

Hampshire County Council in Alton is seeking a General Assistant (Older Adults) to support with domestic, laundry, and kitchen tasks while building positive connections with residents at Marlfield residential and nursing care home.

You will join a supportive, on-site team in a permanent role with induction and ongoing training, contributing to high standards of care and wellbeing for residents.

Qualifications

• Commitment to excellence: Carry out tasks to the highest possible standard.
• Empathy and compassion: Understand and share the feelings of others to support residents.
• Good communication: Clear and effective contact with residents, families, and colleagues.
• Self-motivation: Work well with minimal supervision and adapt to changes.
• Adaptability: Thrive in changing situations and demands.
• Respect and patience: Treat residents with dignity and adapt to individual needs.

Responsibilities

• Cleaning: maintain cleanliness in residents' bedrooms and common areas.
• Assist with meals: help serve meals and support residents during eating.
• Laundry duties: assist with laundry tasks as needed.
• Accompany residents: escort residents to appointments and ensure comfort and safety.
• Build relationships: foster positive connections with residents, families, and colleagues.

Skills

Commitment to excellence

Empathy and compassion

Good communication skills

Self-motivation

Adaptability

Respect and patience

Job description

General Assistant (Older Adults) HCC624146

Company: Hampshire County Council Salary: £25,615 to £25,958 a year, pro rata Hours: Full-time Location: Alton, GU34 2LF Working pattern: On-site Job type: Permanent Posting date: 15 Sept 2026 Closing date: 29 Sept 2026

Summary

Joining our supportive team at Marlfield residential and nursing care home as a General Assistant, you’ll play an essential role in the everyday running of our home. You’ll assist with domestic, laundry, and kitchen tasks, while building positive connections with our residents. Your dedication, compassion, and commitment to the highest standards will enhance the quality of life and wellbeing of our residents.

What you’ll do:

• Cleaning: Maintain cleanliness in residents' bedrooms, communal areas, toilets, and facilities, to ensure they are clean and welcoming.
• Assist with meals: Help serve meals and assist our residents with eating and drinking, clear/reset tables, stack dishwasher and keep dining areas tidy.
• Laundry duties: Support with laundry tasks when needed, with full training provided.
• Accompany residents: Escort residents to their appointments, making sure they feel comfortable and safe.
• Build relationships: Establish positive connections with our residents, their families, and your colleagues, whilst sharing our commitment to creating an inclusive culture.

What we’re looking for:

• Commitment to excellence: Carry out all tasks to the highest possible standard.
• Passion and dedication: A genuine desire to help others and make a positive difference.
• Empathy and compassion: Understand and share the feelings of others to build trust and provide support.
• Respect and patience: Each of our residents is unique. Treat everyone with dignity and respect, and adapt to their individual needs calmly, even in challenging situations.
• Good communication skills: Clear and effective communication with our residents, their families, and colleagues.
• Self-motivation and adaptability: Able to work effectively with minimal supervision, remain resilient under pressure, and adapt positively to changing situations and demands.

Why join us?

• Rewarding work: Make a positive difference in our residents' lives, knowing that your efforts can create a lasting impact and enhance their quality of life.
• Training: We provide a full, in-depth and supportive induction programme along with continuous training and development.
• Supportive environment: Work within an inclusive, friendly, and collaborative team who take pride in their work and value and support each other.
• Ongoing development opportunities: We invest in your future, offering you the chance to enhance your skills and advance your career in the care sector.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

This role involves some weekend and bank holidays working, for which enhancements are paid in line with the HCC salary policy.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Applicants can expect to hear from us within two weeks of the advertised closing date.

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