Re-Entry Services Coordinator

Massachusetts Department of Public Health

West Boylston (MA)

On-site

USD 50,000 - 61,000

Full time

6 days ago

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Job summary

Worcester County Sheriff’s Office is seeking a Re-Entry Services Coordinator to lead the Ralph Gants Re-entry Services Program at the Community Justice Support Center in Worcester, MA. The role focuses on outreach, intake, case management, and connecting clients to housing, healthcare, education, and employment resources.

The successful candidate will build rapport with justice‑involved individuals, manage caseloads, collaborate with public benefits staff, and support aftercare and alumni

Qualifications

Bachelor’s degree or lived experience with educational development and intent to continue education.
Two years of experience working with justice-involved populations.
Mastery of basic technology including MS Office and strong communication skills.

Responsibilities

Conduct in-reach to facilities to publicize services at the Support Center.
Develop rapport with individuals returning from incarceration for warm-handoffs.
Create and maintain client case files with intake data, assessments and reentry plans.
Manage the caseload for all participants in the Gants Program.
Coordinate with benefits staff to establish public benefits and community referrals.
Maintain monthly contact with clients for 18 months.
Facilitate mentoring opportunities and coordinate with mentoring programs.

Skills

MS Office

Caseload management

Communication skills

Organization

Education

Bachelor’s degree or equivalent lived experience

Tools

MS Office tools (Word, Excel, Outlook, Teams)

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Re-Entry Services Coordinator (260006LW)

Job Description

Re-Entry Services Coordinator - ( 260006LW )

Description

SHERIFF’S OFFICE OF WORCESTER COUNTY

POSITION DESCRIPTION

POSITION: Re-Entry Services Coordinator

Worcester Community Justice Support Center, 365 Main St. Worcester MA 01608

BARGAINING UNIT: CONFIDENTIAL

SALARY: $55,000

I. GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:
The Re-entry Services Coordinator (RSC) will be part of the multi-disciplinary team at the Community Justice Support Center (Support Center). Support Centers provide treatment, education, career counseling, and case management support to people that are justice-involved as an alternative to jail and prison. The RSC will work specifically with those returning from a period of incarceration as part of a new initiative called, Ralph Gants Re-entry Services Program, (Gants Program). The Gants Program will leverage all the supports available at the Support Center and in the community to address emerging needs of those returning from jail and prison like food, healthcare, housing, state-ID, etc. The Gants Program will also work with clients to address deep-rooted needs that may contribute to future criminal involvement like education, employment, decision-making, and drug and alcohol use. The RSC may be a person with lived experience that has special insight into the challenges faced by those returning from a period of incarceration. The RSC will be a person that can build rapport, demonstrate empathy, set appropriate professional boundaries, and deliver the support needed to ensure that those returning from prison find positive change.

II. ESSENTIAL FUNCTIONS:

a) Conduct in-reach to Massachusetts Correctional Institutions and County Houses of Corrections and Jails to
* Publicize the services available at Support Center such as: education, career counseling, treatment, housing support, and community-based referrals, etc.
* Develop rapport with individual people returning to the community after a period of incarceration so that they can meet with the same Support Center representative that they met while incarcerated. This facilitates a “warm-handoff” wherein the person returning home from incarceration can meet with someone that they have met previously rather than begin their reentry by making a cold contact with someone they must “get to know”.
b) Greet those returning from prison at the Support Center to welcome them home from incarceration as part of the “warm-handoff”.
c) Develop a Support Center case file for each client participating in the Gants Program including demographic information collected at intake, educational/vocational assessments, reentry plans from correctional institutions, services/needs documentation desired for future success, and any risk/need assessment if the participant volunteered to undertake such assessment.
d) Manage the caseload of all individuals participating in the Gants Program at the Support Center.
e) Work with the multi-disciplinary team at the Support Center to engage Gants Program clients in appropriate services, coordinate with the Support Center Public Benefits Coordinator to establish essential public benefits and refer the client to community-based resources to address needs.
f) Maintain contact with the client monthly for 18-months.
g) Provide information about mentoring training to community-based programs that are interested in volunteer opportunities to support those returning from incarceration.
h) Coordinate with community-based mentoring programs to establish a mentoring connection for the client if the client desires such.
i) Cross-train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.
j) Facilitate aftercare or alumni groups for Support Center clients.

[1] The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications

III. MINIMUM QUALIFICATIONS

A. Education and Experience:
a) Bachelor’s degree or
b) lived experience and
c) some record of educational development such as certificate, college credit, and
d) intention to continue education if bachelor’s degree not completed.
e) Experience: 2 years of experience working with justice-involved population
B. Special Requirements: None.
C. Knowledge, Ability and Skill:
a. Mastery of basic technology including MS Office: Word, Excel, Outlook, and Teams.
b. Ability to communicate effectively in verbal and written form.
c. Ability to organize and manage a caseload including
i. making appropriate case notes
ii. filing
iii. tracking client progress against scheduled events and relevant calendars.
d. Working knowledge of community resources to address needs like housing, healthcare, food, etc.
D. Physical Qualifications:
Minimal physical effort demanded when performing functions under typical clinical setting.
Frequently required to sit, talk and hear.
Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.