Re-Entry Counselor

Goodwill-Easter Seals Minnesota; Saint Paul (MN); Hybrid; USD 37,000 - 51,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

PTO, health, dental, and vision plans

Employer-paid life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking a Re-Entry Counselor to coordinate individual case management, monitor participant progress, and facilitate progress meetings. The role advocates for participants, develops job opportunities, and builds relationships with employers and referral sources.

The position requires strong organizational and communication skills, experience managing caseloads, and knowledge of privacy requirements.

Qualifications

• Strong organizational skills.
• Ability to meet deadlines and achieve required outcomes.
• Adaptive and open to change and flexibility within the job.
• Proven verbal and written communication skills.
• Effective decision-making skills.
• Group facilitation skills.
• Knowledge of various correctional systems and probation.
• Experience successfully managing a case load.
• Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information.
• Interest and comfort working with individuals and families from diverse cultural, social and economic backgrounds.
• Ability to work in a team environment.
• Proficient in Microsoft Office Suite software and the ability to accurately enter data into computer-based systems.

Responsibilities

• Individualized Case Management Services: Ensures individuals receive ongoing case planning, individualized and personalized goal setting, feedback on progress toward goals, support and follow-up for making progress toward goals.
• Case Management Coordination: Ensures comprehensive and optimal service delivery for all individuals by serving as the main contact and liaison for the individual and cooperating partners, persons or agencies.
• Documentation: Completes and maintains essential documentation about participant needs and the services provided within established timelines and in accordance with applicable procedures, policies and requirements.

Skills

Strong organizational skills

Meet deadlines

Adaptability and flexibility

Verbal and written communication

Decision-making

Group facilitation

Knowledge of correctional systems and

Case load management

Data privacy knowledge

Diversity and cultural competence

Team collaboration

Microsoft Office proficiency

Education

Associate or Bachelor's degree in a related field

Tools

Microsoft Office Suite

Job description

Position Summary

The Re-Entry Counselor provides individual case management coordination and planning, monitoring of participant progress, coordination and facilitation of progress meetings as well as tracking and reporting individual and program activities. Serves as an advocate for participants, develops job and career opportunities for individuals and positive relationships with employers and referrals sources; encourages the pursuit of career advancement/career laddering opportunities.

Day in the life

In a typical day, a Re-Entry Counselor can expect to...

• Individualized Case Management Services: Ensures individuals receive ongoing case planning, individualized and personalized goal setting, feedback on progress toward goals, support and follow-up for making progress toward goals.
• Case Management Coordination: Ensures comprehensive and optimal service delivery for all individuals by serving as the main contact and liaison for the individual and cooperating partners, persons or agencies.
• Documentation: Completes and maintains essential documentation about participant needs and the services provided within established timelines and in accordance with applicable procedures, policies and requirements.

Job Pay & Perks

• Pay range: $26.52 - $37.20/hr
• This is a scheduled-hybrid role whose essential functions require work to be conducted at a physical location, which may include a GESMN or partner facility, at least two (2) days per week. The remaining days can be worked from the employee’s home office or a designated community setting as directed by the manager.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, and an employee discount!

About You

Required Knowledge & Skills:

• Strong organizational skills.
• Ability to meet deadlines and achieve required outcomes.
• Adaptive and open to change and flexibility within the job.
• Proven verbal and written communication skills.
• Effective decision-making skills.
• Group facilitation skills.
• Knowledge of various correctional systems and probation.
• Experience successfully managing a case load.
• Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information.
• Interest and comfort working with individuals and families from diverse cultural, social and economic backgrounds.
• Ability to work in a team environment.
• Proficient in Microsoft Office Suite software and the ability to accurately enter data into computer-based systems.
• This role requires a motor vehicle record (MVR) check(no major violations, not more than two (2) minor violations, and not more than one (1) accident in the past three years), and the ability to meet GESMN’s authorized driver requirements, including:
  • Must have a valid driver's license
  • Must have proof of auto insurance with a minimum of $300,000 combined limit for bodily injury and property damage coverage.
  • Must be 21 years of age or older

Prior Experience & Education

• Relevant Experience required (1-3 years)
• Associate Degree or Bachelor's degree in a related field preferred

About Us

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.