Re-Entry Case Manager

Catholic Charities Archdiocese of New Orleans; New Orleans (LA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA, HSA

Indemnity Plans

401k Matching

Company Paid Life Insurance

Company Paid STD & LTD

Wellness Program Incentives

Employee Referral Bonus

Teladoc

Job summary

Catholic Charities Archdiocese of New Orleans seeks a Re-entry Case Manager to provide wrap-around services for clients facing barriers due to a criminal history. You will maintain a caseload, assist clients with accessing benefits, housing, and employment referrals, and coordinate with local partners.

This is an on-site, full-time role requiring a bachelor’s degree in a related field, 3–5 years of case management experience, strong communication skills, and willingness to travel within Orleans

Qualifications

• Bachelor's degree in a related field is preferred.
• 3–5 years of case management or workforce experience in criminal justice or probation and parole.
• Excellent verbal and written communication skills are required.
• Ability to travel within Orleans Parish and surrounding areas is necessary.

Responsibilities

• Provide wrap-around services to support clients with barriers due to criminal history.
• Maintain a caseload of up to 50 clients.
• Assist clients in accessing public benefits and housing resources.
• Assist clients with locating employment and completing resumes.
• Coordinate with local community partners to meet client needs.
• Maintain detailed records of case management activity and progress.

Skills

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Time management

Attention to detail

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office Suite

Job description

Who We Are:

We help our neighbors meet immediate needs and face long-term challenges. We steward our resources with transparency and efficiency. Together, we create a community where everyone is able to live with dignity and hope. Impelled by the love and teaching of Jesus Christ, while respecting the dignity and potential of all people, we collaborate to offer life-giving programs, advocate for the voiceless and empower the vulnerable to foster a just society .Catholic Charities Archdiocese of New Orleans (CCANO) has been an open door, a warm welcome, dry ground, a defending voice, and a hand up for generations of Louisiana residents. Our shared stories and strong roots help a diverse community stand tall together. Meeting the needs of the whole person is our continued commitment.

The Re-entry Case Manager will provide wrap-around services to support clients who experience barriers due to a criminal history. The goal of this position are to assist moderate to high risk formerly incarcerated individuals, who are returning to St. Tammany and Orleans Parishes, in order to help prevent recidivation.

What You'll Do:

• Conduct prison in-reach sessions with clients to begin assessing their needs upon their release. Begin to identify and address barriers to community reintegration.
• Maintain a caseload of up to 50 clients.
• Assist clients with accessing public benefits.
• Assist clients with locating housing, access to food resources, legal needs, transportation barriers, and make appropriate referrals for needed services.
• Navigating community health services, including mental health services and substance abuse treatment.
• Monitor participants progress and routinely followup with participants.
• Train participants on development of interview and soft skills through coaching.
• Assist clients in locating permanent employment.
• Resume development.
• Develop and work on long and short term goals.
• Obtain and verify participants work hours and compliance at transitional employment work sites.
• Provide appropriate guidance and referrals to achieve educational goals such as high school equivalency/HiSET and other educational pursuits.
• Maintain detailed, complete and accurate records of all case management work, client progress and program administration utilizing the designated data-recording tools.
• Coordinate with local community partners to meet client needs.
• Maintain relationships with Parole Officers of the clients'.
• Attend and participate in staffings.
• Assist with locating community resources for clients and identifying felon friendly employers.
• Moderate Re-Entry Classes.
• Assist with problem solving skills.
• Complete assigned projects and any other duties, as required.

Perks!

• Medical, Dental, Vision
• FSA, HSA
• Indemnity Plans
• 401k Matching
• Company Paid Life Insurance
• Company Paid STD & LTD
• Wellness Program Incentives
• Employee Referral Bonus
• EAP
• Teladoc and sooo much more!

What You'll Bring:

• Bachelor's degree in Social Work, Criminal Justice, Psychology or similar field preferred.
• Training in CBT, MRT, Trauma Informed Care, Conflict Resolution, strongly preferred.
• 3-5 years of case management or workforce background in criminal justice or probation and parole.
• Working with justice involved individuals is highly preferred.
• Must have and maintain legal, reliable transportation.
• Willing to travel throughout Orleans, St. Tammany, and surrounding Archdiocese of New Orleans service areas as needed.
• Must be able to obtain clearance to enter a correctional facility.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to type a minimum of 35 words per minute.
• Knowledge of office procedures, etiquette, and recordkeeping systems.
• Proficient in Microsoft Office Suite or similar software, with the ability to learn new or updated systems.
• Ability to work collaboratively as part of a team.
• Capable of managing assigned tasks from start to completion in a timely and professional manner.
• Ability to manage multiple priorities simultaneously.
• Detail-oriented with a commitment to producing high-quality work.
• Excellent time management skills with the ability to meet deadlines.
• Demonstrates professionalism and maintains confidentiality.

Schedule:

• Monday - Friday
• 8:30am-5:00pm

Let's Talk Money!

• $50k Annually

The Catholic Charities Archdiocese of New Orleans is an Equal Opportunity Employer At the CCANO , we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. The CCANO expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of CCANO employees to perform their expected job duties is absolutely not tolerated. The CCANO complies with applicable state and local laws governing non-discrimination in employment in every location in which CCANO has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.