RDA Business Office Manager I

Northeast Valley Health Corporation; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Restaurant amenities

Job summary

The RDA Business Office Manager 1 oversees dental operations, supervising clerical staff in registrations, scheduling, billing, and records, and supervising clinical personnel in patient flow and equipment maintenance.

Responsibilities include coordinating office processes, ensuring compliance with RVS, ADA, Denti-Cal coding, Medi-Cal billing, and driving efficient clinic operations. English and Spanish fluency, plus strong leadership, are required.

Qualifications

• Minimum Associate degree with previous business office experience; Bachelor’s degree desirable.
• High School diploma or GED certificate equivalency.
• Three years' progressive responsibility in health care with two years' direct supervision.
• Working knowledge of RVS, ADA, and Denti-Cal coding; Medi-Cal, Access Dental, Safeguard and insurance billing and collections.
• Fluency in English (speak, read and write) with strong business English skills.
• Fluency in Spanish (speak, translate, read and write).
• Math skills to prepare routine spreadsheets and invoices/expense reports.
• Excellent leadership skills.

Responsibilities

• Oversee and coordinate all dental operations, supervising clerical staff in registrations, scheduling, collections and records.
• Supervise clinical personnel in patient care, patient flow and equipment maintenance.
• May supervise Team Clerk, Registration Clerk, Consumer Relations Specialist, Dental Assistant I/II, Registered Dental Assistant I/II.

Skills

Leadership

English fluency

Spanish fluency

Math skills

Office administration

Education

Associate degree

Bachelor’s degree desirable

High School diploma or GED

Job description

The RDA Business Office Manager 1 provides oversight and coordination of all dental operations including supervising clerical staff in patient registrations, scheduling appointments, collections, and medical records and also supervising clinical personnel in patient care, patient flow and equipment maintenance.

May supervise any combination of the following positions; Team Clerk, Registration Clerk, Consumer Relations Specialist, Dental Assistant I/II, Registered Dental Assistant I/II.

Reports to: Clinic Administrator and Dental Director

Supervises: May supervise any combination of the following positions: Team Clerk I/II, Registration Clerk, Consumer Relations Specialist, Dental Assistant I/II, Registered Dental Assistant

Qualifications:

1.Minimum Associate degree with previous business office experience. Bachelor’s degree is desirable. (Two years of related office experience may be substituted for one year of college.) Must have a Registered Dental Assistant (RDA) license with Sealant Certification.

2.High School diploma or General Educational Development (GED) certificate equivalency.

3.Three years' progressive responsibility in health care, with two years' experience direct supervision.

4.A working knowledge of RVS, ADA, and Denti-Cal coding. Proficient in knowledge of Medi-Cal, Access Dental, Safeguard and insurance billing and collections.

5.Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures

6.A working knowledge of Medi-Cal, Medicare and other state insurance billing and collections.

7.Fluency in English (speak, read and write) with a thorough working knowledge of business English, spelling, punctuation.

8.Fluency in Spanish (speak, translate, read and write) is required.

9.Math skills sufficient to prepare routine spreadsheets, calculate/balance invoices/expense reports, calculate income for patient eligibility purposes and similar.

10.Excellent leadership skills.

Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.