RCS-Team Lead

Indiana University Health; Muncie (IN); Remote; USD 80,000 - 100,000; Full time

Job summary

Indiana University Health is seeking a leader for their Revenue Cycle Services teams. The role involves ensuring quality processes, managing team member escalations, and promoting staff development. Successful candidates will have a substantial background in revenue cycle management and the ability to foster teamwork while meeting organizational objectives.

Qualifications

• At least 2 years of revenue cycle experience and knowledge of billing and follow-up.
• High level of interpersonal, problem solving and analytic skills.
• Effective written and verbal communication skills.

Responsibilities

• Training of new and current team members.
• Working escalated accounts.
• Conduct team member audits.

Skills

Interpersonal skills

Problem solving

Analytic skills

Written communication

Verbal communication

Teamwork

Initiative

Education

2 years of revenue cycle experience

Expert knowledge of revenue cycle requirements

Job description

M-F Days, Remote

This position is responsible for leadership of assigned teams within IU Health Revenue Cycle Services. Ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. Serves as the first tier escalation for team members on task oriented problems or issues, and supports management in promotion of staff development and the allocation and coordination of daily work.

Key responsibilities/duties of this role

• •Training of new and current team members
• Working escalated accounts
• Assist with projects
• Conduct team member audits
• Insurance knowledge and procedure
• Assist team members with difficult accounts

Must Haves

• At least 2 years of revenue cycle experience, knowledge of billing and follow-up
• Expert knowledge of revenue cycle requirements and regulations
• High level of interpersonal, problem solving and analytic skills
• Effective written and verbal communication skills in both individual and group settings
• Ability to promote teamwork and develop team members
• Ability to take initiative and meet objectives

Other Requirements
•2 years of experience with Indiana University Health Revenue Cycle Services strongly preferred.
•Requires expert knowledge of revenue cycle requirements and regulations.
•Requires a high level of interpersonal, problem solving, and analytic skills.
•Requires effective written and verbal communication skills in both individual and group settings.
•Requires the ability to promote teamwork and develop team members.
•Requires the ability to take initiative and meet objectives.