RCS-Operational Performance Expert- RN

Indiana University Health; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Indiana University Health is seeking candidates for the RCS- Operational Performance Expert CC to enhance revenue cycle operations and clinical documentation across the statewide team.

You will lead initiatives to improve workflow efficiency, accuracy of coding and medical records, and support billing processes while engaging in quality improvement across IU Health Qualifications include an active Indiana RN license, BSN preferred, and 5+ years in revenue cycle roles.

Qualifications

• Active RN license in Indiana or valid NLC RN license.
• BSN preferred; ASN RN must complete BSN within five years.
• 5+ years experience in revenue cycle operations (utilization management, coding, billing, collections, auditing, denial management, medical record completion).
• Ability to read, understand and interpret medical records and treatment documentation.
• Strong written and verbal communication; ability to work with diverse stakeholders.

Responsibilities

• Perform advanced tasks including quality reviews and onboarding new team members.
• Improve operational workflow efficiencies and ensure accuracy of clinical documentation.
• Support billing for services and ensure data contributes to hospital reporting.
• Participate in quality initiatives across IU Health system.

Skills

Interpersonal skills

Problem solving

Analytical skills

Communication skills

Attention to detail

Education

Health Information Management

Coding

Nursing

Finance

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Visio

Access

Job description

RCS- Operational Performance Expert CC

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do

Overview

RCS- Operational Performance Expert CC

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do

Indiana University Health is seeking individuals who embody these values to join our Statewide Financial Clearance Team team in the role of RCS- Operational Performance Expert CC.

This position will be responsible for performing a range of advanced and complex tasks that require specialized knowledge and exceptional problem-solving skills, potentially inclusive of but not limited to quality reviews, training and onboarding new team members, etc. This position will help to ensure efficiencies in operational workflow, as well as the accuracy and completeness of clinical medical record documentation and clinical coding as it pertains to assignment of patient status, documentation of care provided, support of billing for services provided and affect that data has on hospital reporting. This position will also be very involved in various quality initiatives across the Indiana University Health system.

Key Relationships

Reports to: RCS Manager

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• High School Diploma/GED is required.
• Associate or Bachelor Degree in Health Information Management, Coding, Nursing or Finance is preferred.
• Clinical Position - Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license. BSN preferred (after 1/1/2013, ASN RN hired will be required to complete the BSN within five (5) years of hire date). Requires proficiency in the use of Microsoft Office applications (Word, Excel, PowerPoint, OneNote, Visio & Access). Requires 5+ years experience in revenue cycle operations in various positions related to utilization management, coding, billing, collections, payment adjustments, auditing, denial management and medical record completion.
• Requires ability to read, understand and interpret medical records and other treatment documentation.
• Requires a high level of interpersonal, problem solving, and analytic skills.
• Requires effective written and verbal communication skills in both individual and group settings to ensure professional correspondence and presentation to all levels of individuals within the organization (operational team members, leadership internal and external to Revenue Cycle, clinicians, physicians, auditors and other external individuals/groups).
• Requires the ability to establish and maintain collaborative working relationships with others.
• Requires ability to set and adjust defined priorities as necessary and to process multiple tasks at once.
• Requires strong attention to detail, problem solving and critical thinking skills.
• Requires ability to work with and maintain confidential information.
• Six Sigma or Lean Six Sigma training preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.