RCS Associate - Financial Clearance

Indiana University Health; Indianapolis (IN); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Indiana University Health is seeking a full-time Revenue Cycle Service Specialist for the Shadeland Office in Indianapolis. The role supports patient access activities such as eligibility checks, insurance verification, prior authorizations, financial counseling, and cashiering in a fast-paced environment.

Hybrid/remote scheduling is available after training; occasional on-site trainings, meetings and events are required.

Qualifications

• Strong insurance experience is required.
• 1 year of prior authorization experience preferred.
• Experience in hospital or physician Revenue Cycle highly preferred.
• Excellent written and verbal communication skills; team-oriented.
• Ability to attend onsite trainings, meetings and events as needed.

Responsibilities

• Handle scheduling, registration and insurance verification.
• Perform prior authorization tasks and obtain authorization.
• Provide financial counseling and patient solutions; assist cashiering and release of information.
• Maintain adherence to productivity, quality and service standards.

Skills

Insurance experience

Prior authorization

Interpersonal skills

Problem solving

Communication

Job description

Overview

Onsite training at the Revenue Cycle Shadeland Office in Indianapolis. Opportunity for hybrid/remote schedule once training is completed. Must be able to attend onsite trainings, meetings, and events as needed.

Full-time days from 8a-5p. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

• Check Eligibility
• Verify Benefits
• Obtain Authorization
• Verify Auth on File if submitted by ordering office
• Check Auth Requirements
• Clinical review and submission
• Communicate Needs to patients and ordering offices when needed

Requirements:

• Strong Insurance Experience,
• Saving/Printing/Faxing documents electronically, Critical thinking skills,
• Clinical understanding of infusion therapy
• 1 Year Prior Authorization Experience

At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.