RCMS Implementation & Billing Associate

Qualifacts; Tampa (FL); Hybrid; USD 48,000 - 65,000; Full time

Job summary

Qualifacts is seeking an entry-level RCMS Configuration Associate to support onboarding, revenue cycle implementation, billing configuration, and EDI setup in Nashville or Tampa on a hybrid schedule. Develop foundational knowledge of revenue cycle workflows, EHR configuration, payer setup, claims processes, and customer-facing implementation support under guidance from experienced teammates.

Responsibilities include gathering requirements, assisting with configuration, documenting needs,

Qualifications

• Entry-level role supporting onboarding and RCMS configuration.
• Foundational knowledge of revenue cycle workflows and EHR configuration preferred.
• Understanding of CMS billing concepts and payer workflows helpful.
• Willingness to travel up to 25% as needed.

Responsibilities

• Support new customer RCM implementation activities from kickoff through go-live under guidance of senior team members.
• Assist with gathering, documenting, and tracking customer billing, configuration, EDI, and reporting requirements.
• Learn and apply standard billing workflow concepts, including insurance, self-pay, payer setup, claims submission, and basic reimbursement workflows.
• Assist with EDI clearinghouse setup and related configuration tasks for EHR and RCMS services customers.
• Participate in billing analysis, configuration review, workflow sessions, and customer training activities to support implementation readiness.
• Review and validate configuration items for accuracy and readiness for customer use.
• Respond to routine client inquiries and configuration questions, escalating more complex issues as appropriate.
• Maintain project documentation and provide updates through agendas, minutes, CRM, and project tools.
• Assist with payer testing activities prior to go-live and document required configuration adjustments.

Skills

Healthcare billing

EHR/EMR

Revenue cycle

SaaS

Customer support

Onboarding

Education

Bachelor’s degree

Job description

Qualifacts is seeking an entry-level RCMS Configuration Associate to support onboarding, revenue cycle implementation, billing configuration, and EDI setup in Nashville or Tampa on a hybrid schedule. Develop foundational knowledge of revenue cycle workflows, EHR configuration, payer setup, claims processes, and customer-facing implementation support under guidance from experienced teammates.

Responsibilities include gathering requirements, assisting with configuration, documenting needs,