RCM Specialist II: Behavioral Health Billing

Ensora Health; Little Rock (AR); Sur place; USD 48 000 - 76 000; Plein temps

Résumé du poste

Ensora Health is seeking an experienced Revenue Cycle Management Specialist II to support behavioral health providers with claims processing, denial resolution, and AR management. The role emphasizes accuracy, timely resolution, and proactive communication with clinicians and practice owners.

The ideal candidate will have at least 1 year in medical billing or revenue cycle management, strong analytical and communication skills, and a customer-first mindset.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Minimum of 1 year of medical billing or revenue cycle management experience.
• Minimum of 1 year of customer service, account management, or client-facing experience.
• Strong understanding of insurance billing, behavioral health billing, and therapy reimbursement processes.
• Working knowledge of the healthcare revenue cycle, including claims submission, payment posting, denial management, appeals, and accounts receivable follow-up.

Responsabilités

• Submit, review, correct, and process denied, rejected, and unpaid claims with a focus on accuracy and timely resolution.
• Research and resolve claim issues by identifying root causes and collaborating with stakeholders.
• Prioritize and manage a high-volume workload based on claim age, complexity, and urgency.
• Own accounts receivable processes for assigned accounts and monitor performance.
• Build trusted relationships with clinicians, practice owners, and customers through regular updates and proactive communications.

Connaissances

Analytical thinking

Customer service

Communication

Detail-oriented

Problem solving

Formation

Associate degree or equivalent

Outils

Billing systems

Microsoft Office

Analytics tools

Description du poste

Ensora Health is seeking an experienced Revenue Cycle Management Specialist II to support behavioral health providers with claims processing, denial resolution, and AR management. The role emphasizes accuracy, timely resolution, and proactive communication with clinicians and practice owners.

The ideal candidate will have at least 1 year in medical billing or revenue cycle management, strong analytical and communication skills, and a customer-first mindset.