RCM Specialist I: Claims & Revenue Optimization

JAG Physical Therapy; Tampa (FL); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

HSA options

Life insurance at no cost to employees

PTO (up to 3 weeks)

401(k) with company match

Tuition discounts for employees

Job summary

JAG Physical Therapy seeks a Revenue Cycle Management Specialist I to handle claims processing, accounts receivable, and timely collections. You will analyze data, resolve issues, and collaborate across departments to maintain accurate patient billing and statements.

Requirements include 2–3 years of PT billing experience, EMR and billing software proficiency, strong communication, and customer service skills. This full-time role offers health benefits, PTO, 401(k), and growth opportunities.

Qualifications

• 2–3 years related work experience in physical therapy billing preferred.
• Experience in EMRs and other medical billing software.
• Knowledge of billing requirements and regulations of major payers.
• Problem solving skills with attention to detail.
• Strong verbal and written communication skills.
• Excellent customer service.
• Proficient computer skills and knowledge of Microsoft Office.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Answer patient calls and provide clear explanations of their medical statements.
• Help patients understand billing terms such as deductibles, coinsurance, out-of-pocket expenses, copays, and denials.
• Address patient inquiries and concerns with empathy and professionalism.
• Process credit card payments securely and efficiently.
• Assist patients with setting up payment plans if needed.
• Collaborate with other departments to review and resolve billing discrepancies.
• Ensure accurate and timely updates to patient accounts.
• Prepare and send out monthly statements to patients.

Skills

Problem solving

Verbal and written communication

Customer service

Multitasking

Education

High School or better

Tools

EMR systems

Medical billing software

Microsoft Office

Job description

JAG Physical Therapy seeks a Revenue Cycle Management Specialist I to handle claims processing, accounts receivable, and timely collections. You will analyze data, resolve issues, and collaborate across departments to maintain accurate patient billing and statements.

Requirements include 2–3 years of PT billing experience, EMR and billing software proficiency, strong communication, and customer service skills. This full-time role offers health benefits, PTO, 401(k), and growth opportunities.