RCM Specialist- Accounts Receivable & Denial RCS

JAG Physical Therapy; Tampa (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, & Vision Benefits

HSA Options including dependent care,

$10,000 Term Life Insurance

Up to 3 weeks PTO

401(k) with company match

Yearly growth opportunities

Tuition discounts for employees and +

TicketsAtWork and LifeMart perks

Job summary

JAG Physical Therapy is seeking a Revenue Cycle Management Specialist I to support claims processing, AR management, and timely collections within our outpatient orthopedic network. The role emphasizes problem-solving, data analysis, and collaboration with clinical teams.

Ideal candidates bring 2–3 years of related experience, familiarity with EMRs and medical billing software, and strong communication skills to deliver excellent customer service while adhering to payer requirements.

Qualifications

• High School diploma or GED required.
• 2–3 years of related work experience; Physical Therapy experience preferred.
• Experience with EMRs and medical billing software.
• Knowledge of billing requirements and regulations of major payers.
• Strong problem-solving skills with attention to detail.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Proficient computer skills and knowledge of Microsoft Office.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Identify trends and root causes related to RCM processes.
• Responsible for clean claim billing, claim adjudication, denial management, payment posting, underpayments, patient liability, and other revenue cycle processes.
• Complete daily worklist as assigned by leadership.
• Identify challenges and opportunities for improvement.
• Educate patients, staff, and/or providers regarding best practices.
• Enter data accurately.
• Document best practices and create new workflows.
• Provide excellent customer service to patients and internal teams.
• Other duties as assigned.

Skills

Strong problem-solving skills

Strong verbal and written коммуникаa

Excellent customer service

Prioritization and multitasking

Education

High School diploma or GED

Tools

EMRs

Medical billing software

Microsoft Office

Job description

Revenue Cycle Management Specialist I

A Revenue Cycle Management Specialist I can work in all facets of the revenue cycle department. This role focuses on claims processing, managing accounts receivable, and ensuring proper collection is made on account within best practice timeframes. Problem‑solving skills are required to use various tools, analyze situations, research data, and resolve or formulate decisions.

About JAG Physical Therapy

JAG Physical Therapy is a comprehensive outpatient orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York.

Benefits

• Competitive pay
• Health, Dental, & Vision Benefits
• HSA Options including dependent care, medical, and commuter benefits
• $10,000 Term Life Insurance benefit at no cost to employees
• Up to 3 weeks PTO
• 401(k) with company match
• Yearly review for growth opportunities
• Tuition discounts for employees and their families
• TicketsAtWork and LifeMart company perks
• Our workplace fosters a close‑knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie

Qualifications

• High School diploma or GED
• 2 to 3 years of related work experience; Physical Therapy experience preferred
• Experience with EMRs and medical billing software
• Knowledge of billing requirements and regulations of major payers
• Strong problem‑solving skills with attention to detail
• Strong verbal and written communication skills
• Excellent customer service skills
• Proficient computer skills and knowledge of Microsoft Office
• Ability to prioritize and manage multiple tasks

Responsibilities

• Identify trends and root causes related to RCM processes
• Responsible for clean claim billing, claim adjudication, denial management, payment posting, underpayments, patient liability, and other revenue cycle processes
• Complete daily worklist as assigned by leadership
• Identify challenges and opportunities for improvement
• Educate patients, staff, and/or providers regarding best practices
• Enter data accurately
• Document best practices and create new workflows
• Provide excellent customer service to patients and internal teams
• Other duties as assigned

Disclaimer

The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive. The employer reserves the right to revise this job description at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. The benefits described are based on full‑time employment with the company and are not guaranteed for other employment types.