RCM Specialist- Centralized Processor (Full Time)

North Country Healthcare; Lancaster (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

North Country HealthCare, Inc. seeks a reliable Health Information Management professional to assemble, monitor, maintain, retrieve, and file patient information in the electronic health record, adhering to HIM policies and HIPAA requirements.

You will handle releases of information and maintain the Master Patient Index with meticulous care. Proficiency with EMR workflows and strong attention to detail are essential.

Qualifications

• Experience with HIM processes and confidentiality requirements.
• Ability to manage multiple tasks with accuracy and timeliness.
• Familiarity with authorized release of information workflows.

Responsibilities

• Maintains the Master Patient Index (MPI) integrity and reconciles discrepancies.
• Gathers, organizes, and uploads patient records to the EMR with quality checks.
• Handles release of information requests and HIPAA-compliant disclosures.
• Notifies managers of incidents indicating potential liability.
• Supports birth certifications submission to NH Vital Records as needed.
• Retrieves and distributes patient records for clinical and administrative use.

Skills

Multitasking

Detail-oriented

HIPAA compliance

EMR workflows

Privacy compliance

Education

HS Diploma or GED

AHIMA Certification

AAPC Certification

Job description

POSITION SUMMARY

Primary responsibilities involve assembling, monitoring, maintaining, retrieving, and filing patient information in the electronic health record in accordance with established Health Information Management (HIM) policies and procedures. Proficient in Release of information, HIPAA compliant, Warrants/Subpoena's, Guardianship, and Designation of Personal Representatives including Electronic submission of birth certification to State of New Hampshire, Vital Records. Maintenance of Master Patient Index.

POSITION REQUIREMENTS

Education HS Diploma, GED or Successful Completion of an accredited program through AHIMA or AAPC with certification

Licensure

Registration

Certification(s)

Skills Is responsible for ongoing development of his/her work skills, able to multi-task, able to identify workload priorities and assign appropriately.

Work Experience 1-2 years in HIM or clerical role, Familiarity with EMR workflows, strong attention to detail.

ESSENTIAL FUNCTIONS

• Maintains the master patient index (MPI) integrity within the current and old systems, manages multiple reports and takes the necessary actions to correct any discrepancies.
• Notifies HIM Manager, Privacy Officer and Risk Management of any incidents in documentation that may indicate a potential liability issue.
• Gathers, organizes, reconciles, manages, scans and upload patient records to EMR in a timely manner for patient care, quality and coding/billing, conducting quality checks.
• Completion/quantitative analysis/deficiency process for all services provided within the facility, reports deficiency to appropriate staff and monitor for completion
• Responds to Patient Portal queries, such as enrollment requests, or assistance with password resets.
• Responsible for the accurate, timely submission of electronic birth certifications using the State of New Hampshire Vital Records prescribed software.
• Maintains Advanced Direct
• AVH staff push x-ray images to DHMC electronically and burns images to CD as requested.
• Responsible for retrieving patient records as requested by other staff and/or departments for review. Retrieves and distributes patient records for Professional Practices
• Receive new patient packets, log, notify appropriate departments, scan documents per policy. Monitors fax inbox.
• A working knowledge to deal with HIPAA compliant, Warrants/Subpoena's, Guardianship, and Designation of Personal Representative Requests.
• Complies with NH and federal laws regarding release of information and privacy and hospital-specific policies including STAT requests, reporting the Accounting of Disclosure.
• Maintains cooperative relationships with various Colleagues, demonstrating ability to handle difficult situations, through an approach that reflects consistency and fairness.

NON-ESSENTIAL FUNCTIONS

• Performs additional duties as assigned
• Adheres to facility Values, Service Excellence, or Standards of Excellence
• Maintains work area in a clean and orderly manner.
• Maintains familiarity and operation of all office equipment necessary to perform duties