RCM Senior Analyst

Paycom; Tacoma (WA); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a dedicated RCM Senior Analyst to join their team. This role involves supporting Tier 3 workflows and working on special projects while ensuring high service levels. The ideal candidate will have a strong background in RCM billing, excellent communication skills, and proficiency in Microsoft Office. With a focus on customer service and attention to detail, you will play a key role in maintaining privacy and compliance with regulations. If you thrive in a fast-paced environment and are self-motivated, this opportunity is perfect for you.

Qualifications

• 2-4 years of experience in physician RCM billing.
• Strong communication and customer service skills.

Responsibilities

• Support Tier 3 workflows and vendor escalations.
• Facilitate new acquisitions and training of staff.

Skills

RCM billing experience

Communication skills

Customer service skills

Microsoft Office proficiency

Attention to detail

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details

Job Location: WAGI Admin - Tacoma, WA

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

GI Alliance is seeking an experienced RCM Senior Analyst. This position will work with patients on Pacific Standard and Mountain Standard Time.

The duties of this position include, but are not limited to:

Position Purpose

An RCM Senior Analyst supports their functional area as a Subject Matter Expert (SME), primarily focused on Tier 3 workflows, special projects, and training support.

Responsibilities/Duties/Functions/Tasks

• May be assigned designated workflows or serve as a floater across team workflows to ensure service levels are maintained.
• May be assigned Tier 3 workflows requiring higher expertise or for internal controls.
• Support vendor escalations, exceptions, and general workflows.
• Perform end-user testing of process and technology enhancements.
• Support training of staff and update process documentation as needed.
• Facilitate new acquisitions/integrations into standard workflows.
• Work on special projects as assigned.
• Respond to issues raised internally and externally in a timely manner.
• Participate in root cause analysis and coordinate resolutions, escalating when necessary.
• Coordinate with other members of the Central Billing Office.
• Maintain privacy and confidentiality per policy and HIPAA regulations.
• Perform other duties as required.

Qualifications

Education: High school diploma or equivalent.

Experience: 2-4 years of physician RCM billing experience.

Performance Requirements

• Ability to read and understand medical benefits.
• Good communication skills, both written and verbal.
• Excellent customer service skills.
• Proficiency in Microsoft Office, especially Word and Excel.
• Ability to multi-task and prioritize in a fast-paced environment.
• Strong attention to detail and decision-making skills.
• Ability to work independently and in a team.
• Ability to meet deadlines.
• Self-motivated with initiative.
• Strong ethics.

Equipment Operated

Standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.

Work Environment

Remote work setup.

Physical Requirements

Position may involve sitting, standing, bending, reaching, and working at a computer for prolonged periods. Light lifting of up to 20 pounds may occasionally be required. Reasonable accommodations available for disabilities.

GI Alliance is an Equal Opportunity Employer, valuing diversity and inclusivity. All offers contingent on a successful pre-employment criminal background check.

Please complete all application fields; no phone calls or agencies. EEO/AA-M/F/disabled/veteran.