RCM Practice Liaison & Revenue Cycle Coach

AdvancedHEALTH; Goodlettsville (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance, Dental, Vision

Health Savings Account

Paid life insurance of $50,000

Paid Long Term Disability Insurance

Voluntary Life Insurance

Voluntary Short-Term Disability

Many Other Policies available: Accd, 1

401K – very generous plan… the company

PTO (Paid Time Off) – generous plan

Job summary

AdvancedHEALTH is seeking an experienced, highly organized RCM Practice Coordinator to serve as the key connection between our physician practices and our Revenue Cycle Management team.

You will act as the primary RCM contact for assigned practices, coordinate regular meetings, and drive updates on performance and priorities. Strong organizational and communication skills are essential to thrive in this role.

Qualifications

• High school diploma or equivalent.
• Experience in healthcare revenue cycle, physician billing, patient financial services, or a related healthcare environment.
• Working knowledge of physician revenue cycle and medical billing processes.
• Proficiency with Microsoft Excel, Outlook, and Microsoft 365 applications.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and follow issues through resolution.
• Strong customer-service and relationship-building skills.

Responsibilities

• Serve as the primary RCM point of contact for assigned physician practices.
• Build strong working relationships with physicians, practice administrators, office managers, and RCM team members.
• Coordinate regular RCM meetings with practices and provide clear updates on performance, priorities, and open issues.
• Monitor key revenue cycle indicators, including A/R aging, denials, claims, reimbursement, and payment trends, and identify workflow breakdowns and opportunities to prevent revenue leakage.
• Coordinate resolution of issues across Coding, A/R Follow-Up, Credentialing, Payments, Patient Billing, and other RCM functions, tracking open issues, owners, and status so nothing falls through the cracks.
• Identify recurring denial and payer trends, coordinate follow-up and escalation, and facilitate coding, documentation, and credentialing or payer-enrollment communication with the appropriate teams.
• Translate RCM data into clear, actionable information for practice leadership, and participate in root‑cause analysis and process‑improvement initiatives.
• Support RCM activities associated with new practices, providers, specialties, and services.
• Maintain confidentiality and comply with HIPAA, payer requirements, company policies, and applicable regulations.

Skills

Organizational skills

Communication skills

Problem-solving

Multitasking

Customer service

Relationship-building

Healthcare revenue cycle knowledge

Medical billing processes

Education

High school diploma or equivalent

Tools

Excel

Outlook

Microsoft 365

Job description

AdvancedHEALTH is seeking an experienced, highly organized RCM Practice Coordinator to serve as the key connection between our physician practices and our Revenue Cycle Management team.

You will act as the primary RCM contact for assigned practices, coordinate regular meetings, and drive updates on performance and priorities. Strong organizational and communication skills are essential to thrive in this role.