RCM Operations Coordinator: Billing & Denials

Socket.dev; New Jersey; On-site; USD 60,000 - 85,000; Full time

Job summary

Socket.dev is seeking a highly organized RCM Coordinator to support the revenue cycle from patient encounter to payment posting at our Somerset, NJ on-site office. You will coordinate daily workflows, monitor claims, and resolve issues in collaboration with coding, billing, clinical staff, and payers.

Responsibilities include tracking denials, ensuring accurate documentation, and generating routine RCM reports, with a focus on reducing denials and improving first-pass acceptance.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 4–6 years of medical billing, revenue cycle, or healthcare coordination experience.
• Knowledge of ICD-10, CPT, HCPCS and payer billing requirements.
• Proficiency with EMR/EHR and practice management software; strong MS Office skills.
• Excellent written and verbal communication; able to manage high email and phone volume.
• Strong organizational skills and attention to detail in a deadline-driven RCM environment.
• Ability to multitask and track multiple open items to resolution.

Responsibilities

• Coordinate daily RCM workflows and monitor claim status.
• Triage payer correspondence and route to team members.
• Maintain trackers and share status updates with the RCM Manager.
• Call patients to verify insurance and update accounts.
• Track claims through the full billing cycle and assist with denials.
• Assist with insurance verification and prior authorizations.
• Prepare daily/weekly RCM reports.

Skills

Billing experience

Revenue cycle

HIPAA compliance

MS Office

EMR/EHR

ICD-10 CPT/HCPCS

Communication

Organizational skills

Detail oriented

Multitasking

Deadlines

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Billing software

Practice management software

Job description

Socket.dev is seeking a highly organized RCM Coordinator to support the revenue cycle from patient encounter to payment posting at our Somerset, NJ on-site office. You will coordinate daily workflows, monitor claims, and resolve issues in collaboration with coding, billing, clinical staff, and payers.

Responsibilities include tracking denials, ensuring accurate documentation, and generating routine RCM reports, with a focus on reducing denials and improving first-pass acceptance.