RCM Implementation Specialist

beBright; Minnetonka (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision benefits

Retirement savings plan with SafeHaror

Paid time off and holidays

Continuing education and professional

Job summary

beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives. This role focuses on training, documentation, and cross-functional collaboration across practice locations in Minnesota.

The ideal candidate will have 3+ years in revenue cycle or healthcare operations, and experience with practice management systems and data analytics.

Qualifications

• 3+ years of experience in revenue cycle management or healthcare operations.
• Experience supporting practice management systems or software implementations.
• Strong organizational, analytical, and problem-solving skills.
• Experience creating documentation, reports, or training materials.

Responsibilities

• Assist trainings for office and central teams on new RCM systems and workflows.
• Support system conversions, data migration, testing, and go-live activities.
• Prepare revenue cycle reports and KPI dashboards to monitor outcomes.
• Coordinate project tasks and timelines across multiple practice locations.

Skills

Organizational skills

Analytical skills

Communication

Excel proficiency

Cross-functional collaboration

Education

Associate or Bachelor's degree

Tools

Microsoft Excel

Practice management software

Job description

beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives.

WHO WE ARE:

At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

KEY RESPONSIBILITIES:

Training and Support

• Assist with training office and central support teams on new systems, workflows, and revenue cycle processes.
• Create, update, and maintain standard operating procedures, training materials, and documentation.
• Provide ongoing support to practices during and after implementations.

Software Conversion and Implementation

• Support practice management system conversions, including system setup, testing, validation, and go-live activities.
• Assist with data migration, workflow configuration, and issue resolution during implementations.
• Help standardize implementation processes and documentation across practices.

Analytics and Reporting

• Prepare and maintain revenue cycle reports and KPI dashboards.
• Monitor implementation outcomes and identify opportunities for workflow improvements.
• Assist in tracking key metrics such as accounts receivable, collections, denials, and cash flow.

Project Coordination

• Coordinate project tasks, timelines, and communication with internal teams and practice locations.
• Track implementation milestones and ensure deliverables are completed on schedule.
• Collaborate with cross-functional teams to support successful implementation initiatives.

QUALIFICATIONS:

• Associate or Bachelor's degree in a related field, or equivalent experience.
• Minimum of 3 years of experience in revenue cycle management, healthcare operations, or a related field.
• Experience supporting practice management systems or software implementations preferred.
• Strong organizational, analytical, and problem-solving skills.
• Experience creating documentation, reports, or training materials.
• Excellent communication skills with the ability to work effectively across multiple teams.
• Proficiency in Microsoft Excel and other reporting tools preferred.

BENEFITS:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
• Retirement savings plan with employer Safe Harbor contribution.
• Paid time off and holidays.
• Continuing education and professional development opportunities.