RCM Implementation Consultant - EHR/SaaS/Healthcare IT/PT

Raintree Systems, Inc.; Texas; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Paid Time Off / 11 holidays / Year-end

Health, Dental, Vision, HSA/FSA

Disability & Life Insurance

Employee Assistance Program

Job summary

Raintree Systems, Inc. is seeking an experienced Implementation Consultant specializing in Revenue Cycle Management (RCM) to join our fully remote team.

You will manage client implementations, configure Raintree for billing and clinical workflows, and lead testing of electronic claim submissions and clearinghouse integrations. The role requires deep knowledge of medical billing, RCM operations, and therapy-specific requirements, with a focus on delivering efficient, accurate configurations and

Qualifications

• Direct experience with medical billing workflows and RCM operations.
• Clear understanding of clearinghouse operations and ERA processing.
• Familiarity with PT/OT/ST therapy billing requirements, including Medicare Part B rules.
• Bachelor's degree in business, healthcare administration, or a related field.
• Web-based Training or Classroom Training/Coaching experience is a plus.
• Knowledge of medical computerized billing, EMR/EHR systems, and scheduling software.
• Work experience in a medical office, billing office, or IT/support role.
• Strong communication and customer-service orientation.
• Ability to lead a client through complex financial and technical processes.

Responsibilities

• Oversee, coordinate, and manage all aspects of the implementation for new and existing clients.
• Configure the Raintree application for revenue cycle, billing, and clinical workflows.
• Analyze client billing operations, payer setups, and charge capture to optimize clean claim rates.
• Lead setup, configuration, and testing of electronic claim submission and remittance and EDI integrations.
• Coordinate data conversion, interface, and timelines with clearinghouses.
• Train client billing teams and revenue cycle managers on claims scrubbing and denial management.
• Ensure milestones are met on time and hand off to Client Support when complete.

Skills

Medical billing

RCM operations

Clearinghouse operations

Therapy billing (PT/OT/ST)

EMR/EHR knowledge

Scheduling software

MS Office / Google Workspace

Client leadership

Communication & customer service

Education

Bachelor's degree in business/healthcare

Tools

EMR/EHR systems

Scheduling software

Clearinghouse integrations

MS Office / Google Workspace

Job description

About Raintree Systems

Founded in 1983 and headquartered in Chandler, AZ, Raintree is a leading AI-powered EMR and practice management platform built specifically for physical, occupational, speech therapy, and ABA organizations. Powering millions of patient visits across thousands of locations, our award-winning, all-in-one software connects clinical, billing, and operational workflows—reducing administrative complexity and empowering therapy providers to scale with confidence and deliver superior patient care.

Implementation Consultant – Revenue Cycle Management (RCM)

Remote (designated states)

This position is fully remote and may be performed ideally from one of the following U. We are currently seeking an exceptional Implementation Consultant specializing in Revenue Cycle Management (RCM) to join our team and support our clients. This role is fully remote anywhere in the U. The RCM Implementation Consultant will manage the implementation process for an assigned client list, working directly with clients to identify, prioritize, and manage strategic revenue cycle and clinical setup needs for an efficient and effective implementation. The RCM Implementation Consultant serves as the primary subject matter expert guiding healthcare organizations through the setup, configuration, and optimization of Raintree’s revenue cycle management, billing, and clearinghouse workflows for maximum financial efficiency.

Responsibilities

• Oversee, coordinate, and manage all aspects of the implementation for new and existing clients.


• Configure the Raintree application utilizing best practices for the latest features and functionality in the system for a given client, with specific emphasis on revenue cycle, billing, and clinical workflows.


• Analyze client billing operations, fee schedules, payer setups, and charge capture workflows to configure Raintree’s RCM module for optimal clean claim rates and reduced days in AR.


• Lead the setup, configuration, and testing of electronic claim submission, electronic remittance advice, real-time eligibility verification, and clearinghouse integrations.


• Partner with clearinghouse representatives and payer enrollment teams to ensure smooth transition and onboarding of electronic data interchange (EDI), electronic funds transfer (EFT), and ERA connections.


• Direct comprehensive end-to-end testing of clinical-to-billing handoffs—from scheduling, co-pay collection, and clinical documentation charge capture through to final claim generation and submission.


• Train client billing teams, billers, and revenue cycle managers through key product learning milestones, including claim scrubbing, denial management, patient statement processing, and financial reporting.


• Serve as a direct point of customer contact during the implementation.


• Ensure implementation milestones are met on time.


• Coordinate data conversion, interface, and EDI/clearinghouse timelines and expectations.


• Follow project plans and manage scope and timeline, escalating to project managers as needed.


• Hand off to Client Support when the client has successfully completed the implementation process.


• Support sales team in hand-off of new clients.


• Perform other duties as needed and directed by project managers.

Qualifications

• Direct experience with medical billing workflows and RCM operations (charge entry, claim submission, payment posting, denial management, and AR management).


• Solid understanding of clearinghouse operations, electronic claim formats, ERAs , eligibility and claim scrubbers.


• Familiarity with therapy-specific billing requirements (PT/OT/ST), including Medicare Part B rules, modifiers, cap limits, and authorization tracking, is a strong plus.


• A Bachelor's Degree in business, healthcare administration, or a related field.


• Web-based Training or Classroom Training/Coaching experience is a plus.


• Knowledge of medical computerized billing, EMR/EHR systems, and scheduling software systems required.


• Work experience in a medical office environment, billing office, customer service, IT, or support desk is a plus.


• Strong working knowledge of MS Windows, MS Office, or Google Workspace.


• Ability to lead a client successfully through complex financial and technical processes.


• Excellent communication and organizational skills with a customer service focus.


• Ability to prioritize effectively and handle shifting priorities professionally.


• Personal track record of being thorough, courteous, and responsive in customer service.

Why Join Us

This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team

Remote First

Benefits

• Paid Time Off/11 Paid Holidays/Year-End Holiday Break


• Health, Dental, Vision, HSA/FSA,


• Disability & Life Insurance


• Employee Assistance Program

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.