RCM Billing Specialist – Remote Eligible

City of Lincoln; Eugene (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Lincoln is seeking an experienced RCM Billing Specialist to manage the financial lifecycle of patient care, verify information, submit and track appealed claims, and resolve denials. This remote-capable position requires Oregon residency and an initial in-office training period of 90 days.

The role emphasizes accuracy, strong coding knowledge (ICD-10, CPT), billing experience, and effective communication with patients and payers to secure timely reimbursements.

Qualifications

• Strong knowledge of medical coding (ICD-10, CPT), terminology, and insurance regulations.
• Billing and/or Coding experience.
• Experience working with Electronic Health Records.
• Be able to read and understand digital and paper Explanation of Benefits.
• Be professional and courteous.
• Able to multi task.
• Prioritize work load daily, weekly and monthly.
• Have high accuracy and efficiency.
• Communicate clearly, concisely and courteously via phone, email and in person

Responsibilities

• Prepare, review, and submit clean, error-free claims to insurance payers.
• Follow up on denied or rejected claims to secure reimbursement.
• Process claims showing amounts billed to insurance companies and to patient and miscellaneous adjustments.
• Talk with patients about their medical bills via phone, in person or patient portal.
• Manage patient accounts, calculate intake costs, and arrange payment options.
• Answer patient questions regarding their statements.
• Refund over payment of claims either to the patient or the insurance company.
• Compute total bills showing amounts billed to insurance company and to patient.
• Verify patient’s coverage via website or telephone and to obtain information concerning extent of benefits.
• Communicate cross-functionally with providers and other departments regarding patient questions or billing concerns

Skills

Medical coding (ICD-10, CPT)

Billing and/or Coding experience

Electronic Health Records (EHR)

Insurance regulations knowledge

Communication skills

Education

High school diploma or GED

Job description

The City of Lincoln is seeking an experienced RCM Billing Specialist to manage the financial lifecycle of patient care, verify information, submit and track appealed claims, and resolve denials. This remote-capable position requires Oregon residency and an initial in-office training period of 90 days.

The role emphasizes accuracy, strong coding knowledge (ICD-10, CPT), billing experience, and effective communication with patients and payers to secure timely reimbursements.