RCM Billing & Collections Supervisor

Maric Healthcare; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Life Insurance

401(k) with Employer Match

Paid Time Off + Sick Leave

Paid Holidays

Floating Holidays

Job summary

Maric Healthcare, LLC seeks a proactive RCM Billing and Collections Supervisor to oversee daily billing and accounts receivable operations, lead the AR team, monitor productivity, and ensure timely claims submission and follow-up.

The role partners with RCM leadership to identify denial trends, implement corrective actions, and maintain accurate AR inventories while coaching staff for continuous improvement.

Qualifications

• 3+ years in healthcare Revenue Cycle Management or AR.
• Experience supervising a billing/AR team.
• Strong knowledge of billing, submissions, rejections, denials, eligibility and appeals.
• Proficient with Excel and payer portals.
• Experience with multi-state billing preferred.

Responsibilities

• Supervise, coach, and provide daily direction to billing and AR team members.
• Monitor employee productivity, quality, accuracy, and adherence to established workflows.
• Conduct routine account audits and provide coaching or corrective feedback when needed.
• Monitor AR aging, including high-dollar, 90+ day, and stagnant/no-touch accounts.
• Ensure timely follow-up on unpaid claims, rejections, denials, corrected claims, reconsiderations, and appeals.
• Identify trends involving denials, rejections, coding, eligibility, authorization, COB, payer processing, billing configuration, and reimbursement.
• Quantify trends by claim volume, dollar impact, payer, location, and issue type.
• Determine root causes and elevate systemic issues to relevant departments.
• Track identified trends through resolution and confirm corrective action has prevented recurrence.
• Maintain team workloads and adjust priorities based on AR aging, payer issues, financial impact, and operational needs.
• Provide leadership with regular updates regarding AR performance, collections, billing issues, denial trends, productivity, and operational risks.
• Support employee training, workflow development, and continuous process improvement.

Skills

Revenue Cycle Management

Supervisory experience

Excel

Payer portals

Communication skills

Leadership

Problem solving

Tools

RCM systems

Clearinghouses

Job description

At Maric Healthcare, LLC, our compassionate and effective support provides a foundation for those navigating the complexities of drug dependence.Our opioid treatment centersassistindividuals in moving toward a revitalized life, free from the constraints of addiction. Maric Healthcare, LLC exists to protect and improve the lives of people addicted to narcotic drugs. In accomplishing this mission, we strive for never-ending improvement and commitment to our values.

We don’t just offer a job; we invest in you. Our benefits are designed to support your health, your future, and your time away from work, so you can thrive both personally and professionally.

• Comprehensive Medical, Dental, and Vision Insurance on first day of month following 30 days of employment
• Company provided Basic Life and Voluntary Life Insurance to protect what matters most
• Flexible Ancillary Options such as hospital indemnity and critical illness coverage
• A 401(k) with Employer Match to help you build your financial future
• Generous Paid Time Off (PTO) plus 40 hours of Sick Leave
• 12 Paid Holidays and 2 Floating Holidays to recharge and celebrate

Join us and build not just a career, but a future you can be proud of.

Job Summary:

The RCM Billing and Collections Supervisor is responsible for the day-to-day oversight of billing and Accounts Receivable operations. This position leads the AR team, monitors employee performance and productivity, maintains AR inventories, identifies billing and denial trends, and ensures claims are submitted, followed up on, and resolved timely.

The Supervisor will serve as the first level of operational escalation and will work closely with RCM leadership and other departments to resolve issues affecting claim submission, reimbursement, and collections.

Essential Functions:

• Supervise, coach, and provide daily direction to billing and AR team members.
• Monitor employee productivity, quality, accuracy, and adherence to established workflows.
• Conduct routine account audits and provide coaching or corrective feedback when needed.
• Monitor AR aging, including high-dollar, 90+ day, and stagnant/no-touch accounts.
• Ensure timely follow-up on unpaid claims, rejections, denials, corrected claims, reconsiderations, and appeals.
• Identify trends involving denials, rejections, coding, eligibility, authorization, COB, payer processing, billing configuration, and reimbursement.
• Quantify trends by claim volume, dollar impact, payer, location, and issue type.
• Determine root causes and elevate systemic issues to Patient Access, RCM Integrations, Credentialing, clinic operations, payers, or other appropriate teams.
• Track identified trends through resolution and confirm corrective action has prevented recurrence.
• Maintain team workloads and adjust priorities based on AR aging, payer issues, financial impact, and operational needs.
• Provide leadership with regular updates regarding AR performance, collections, billing issues, denial trends, productivity, and operational risks.
• Support employee training, workflow development, and continuous process improvement.

Essential Qualifications:

• 3+ years of healthcare Revenue Cycle Management, billing, or Accounts Receivable experience.
• Previous supervisory or team-lead experience preferred.
• Strong knowledge of healthcare billing, claim submission, rejections, denials, eligibility, authorization, COB, appeals, and payer follow-up.
• Experience monitoring AR aging and collection performance.
• Strong analytical skills with the ability to identify and investigate billing and reimbursement trends.
• Experience monitoring employee productivity and quality.
• Strong communication, organization, leadership, and problem-solving skills.
• Proficiency with Excel, payer portals, clearinghouses, and healthcare billing/RCM systems.
• Behavioral health, OTP, Medicaid, and multi-state billing experience preferred.
• aulti-state billing experience preferred.
• Frequently sitting at desk or computer while typing, completing paperwork, or meeting patients.
• Occasional lifting/carrying, paperwork, files, office supplies, up to 50 lbs.
• Occasional push/pull exerting up to 5-10 lbs. force, opening doors, file drawers, pushing files in drawers
• Occasional kneeling/crouching and ability to reach lower file drawers, stretching to store or retrieving materials.

Mental:

Position requires constant mental alertness, attention to detail, and high degree of accuracy required. Must be able to follow oral and written instructions and follow-through on all assignments. Must be able to work independently and be able to use sound judgment in critical clinical decisions.