RCM Administrator

Unified Women's Healthcare; Florida; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Coverage

Paid Time Off

401(k) plan

FSAs/HSAs

Disability Insurance

Parental Leave

Employee Assistance Program

Commuter Benefits

Pet Insurance

Job summary

Unified Women's Healthcare is seeking a Revenue Cycle Management (RCM) Administrator to support administrative tasks across our RCM department. You will handle correspondence, CRM activities, mail and phone communications, and insurance/patient refund posting.

The role emphasizes accurate data entry, professional communication, and collaborative coordination with clinic teams. Healthcare experience is a plus and benefits support overall well‑being.

Qualifications

• Minimum of 1 year of experience in an administrative support capacity.
• Excellent customer service skills.
• Excellent communication skills, both oral and written; must be able to communicate clearly.

Responsibilities

• Correspondence Dashboard management.
• Customer Relationship Management.
• Manage/Process Incoming Mail and Phone Calls.
• Manage Insurance and Patient Refund Submission and Posting.
• Other duties as assigned.
• Healthcare experience is a plus.

Skills

Customer service

Communication

Data entry

Microsoft Excel

Education

High school diploma or equivalent

Job description

Overview

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.

The RCM Administrator is responsible for assisting the Revenue Cycle Management department in all administrative/clerical activities.

Overview

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.

The RCM Administrator is responsible for assisting the Revenue Cycle Management department in all administrative/clerical activities.

Responsibilities

• Correspondence Dashboard
• Customer Relationship Management
• Manage/Process Incoming Mail and Phone Calls
• Manage Insurance and Patient Refund Submission and Posting
• Other duties as assigned
• Healthcare experience is a plus.

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of experience in an administrative support capacity. Experience in a claims department preferred.
• Must possess excellent customer service skills
• Excellent Communication skills, both oral and written; must be able to communicate logically and clearly
• Microsoft Office: proficiency in Excel preferred
• Data entry proficiency

We’re here for you—both personally and professionally.

Our benefits are designed to support you and your family at every stage of life. From health and wellness to financial security and career growth, we offer a comprehensive package to help you thrive.

Here’s a look at what we offer:

• Health Coverage

Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.

• Paid Time Off

Vacation, personal days, and paid holidays to help you recharge.

• Financial & Retirement Planning

401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

• Income Protection

Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.

• Wellbeing Support

Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.

• Professional Development

Opportunities and resources to support your career growth.