RCIS Field Service Representative - Michigan

Zurich 56 Company Ltd; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Field Service Representative to manage a significant book of business in Michigan. In this pivotal role, you'll drive profitable growth by delivering tailored solutions and enhancing agent relationships. This position offers the flexibility of remote work with a company car, allowing you to thrive in a supportive environment that values diverse perspectives and fosters career development. Join a leading global organization committed to innovation and excellence in the insurance sector, where your contributions will make a meaningful impact on the communities served.

Qualifications

• 6+ years of experience in Crop Insurance or sales.
• Strong understanding of insurance market and underwriting.

Responsibilities

• Deliver profitable growth through managing agent relationships.
• Educate agents on RCIS products and enhance customer experience.

Skills

Sales Strategies

Relationship Management

Market Analysis

Communication Skills

Crop Insurance Knowledge

Education

Bachelor’s Degree

Zurich Certified Insurance Apprentice

High School Diploma

Job description

RCIS Field Service Representative - Michigan

122025

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

We are currently looking for a Field Service Representative to handle a large book of business with accounts in Michigan. Estimated windshield time is 50%. This is a work from home role with a company car provided. The ideal candidate must live in the territory. However, we may consider other locations within the region.

In this critical role you will be responsible for but not limited to:

• Delivering profitable growth through selling a broad and differentiated suite of solutions in a unified way and managing the existing portfolio.
• Developing intimate knowledge of agent’s business model and proposition, and creating a business plan which optimizes identified opportunities that align with our growth strategies.
• Leading and managing holistic agent and customer value propositions to deliver profitable growth.
• Retaining business and growing market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educating agents on RCIS products and providing consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identifying new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
• Identifying training needs and taking a lead role in training agents on RCIS products and software. Coordinating and presenting at agent training meetings.
• Identifying and analyzing processing & servicing issues, making recommendations for solutions, and collaborating with applicable departments to drive toward resolution.
• Ensuring that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
• Providing subject matter expertise and assisting in the development of SOPs as appropriate.

Basic Qualifications:
• Bachelor’s Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area
OR
• Zurich Certified Insurance Apprentice, including Associates Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area
OR
• High School Diploma or equivalent with 8 or more years of experience in the insurance sales or market-facing area
AND
• Experience building and managing relationships externally and internally and meeting sales, retention and profitability goals
• Experience identifying business trends, changes in market conditions and competitor activity

Preferred Qualifications:
• Experience in Crop Insurance
• Ability to execute effective sales strategies
• Market and distribution experience in the insurance industry
• Strong understanding of insurance industry from a market and underwriting perspective
• Strong verbal and written communication skills

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Michigan Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No

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