Razzoos Host

M Crowd Razzoos, Llc; Harker Heights (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Paid training

Employee meals

Dining discounts

Job summary

M Crowd Restaurant Group in Texas is seeking a friendly Host/Hostess to warmly greet guests, manage seating, and support smooth front-of-house operations. You will present menus, track wait times, and coordinate with servers to ensure an exceptional dining experience.

The role emphasizes strong communication, multitasking, and a polished appearance in a fast-paced hospitality environment. This on-site position offers flexible schedules and opportunities for growth.

Qualifications

• Greet guests warmly and provide friendly, efficient service.
• Record guest names and party sizes accurately when seating is unavailable.
• Provide menus and inform guests of their server’s name.
• Maintain clean, well-presented host stand and entry area.

Responsibilities

• Greet guests promptly upon arrival with a professional, welcoming demeanor.
• Seat guests and manage wait lists while balancing flow in the dining area.
• Answer phone calls professionally and handle reservations or inquiries.
• Relay messages to servers and bussers to ensure smooth service.
• Keep restrooms, entryways, and front-of-house areas clean and orderly.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma

Tools

POS system

Job description

Summary of Host/Hostess Position:The Host/Hostess is responsible for greeting guests promptly upon arrival and welcoming them to their dining experience with warmth and professionalism. This role includes seating guests, presenting menus, and ensuring each interaction is friendly, timely, and aligned with our hospitality standards.Licensing Requirements:Valid Food Handlers CertificationDuties & Responsibilities:Warmly and graciously greet all guests upon arrivalMaintains a constant focus on opening the front door for all guests entering or exiting the restaurantWhen immediate seating is unavailable, record guest names and party sizes accuratelyProvide guests with estimated waiting timeNotify guests by calling out their name and party size when tables become availableAnswer phone calls professionally, following hospitality standardsAccommodate special seating requests for guests whenever possibleSeat guest based on guest preferences and balancing of customer flow in service stationsUpon seating guests, present menus and inform them of their assigned server’s name. Ensure tables are properly set, clean, and fully prepared, inspecting for completeness and presentation standardsRelay messages to servers and bussers as neededMust maintain a clean service areaConduct scheduled checks of restrooms, landscaping, windows and entrywaysThank guests as they leave and invite them to returnKnowledge, Skills, & Abilities:Excellent customer service and hospitality skillsStrong communication and interpersonal abilitiesAble to communicate clearly and effectively with guests and team membersAbility to manage guest wait lists and provide accurate wait time estimatesAbility to multitask and stay organized and work efficiently in a fast paced environmentProfessional, friendly demeanor with guests and team membersAbility to work effectively with servers, bussers, and management to ensure smooth restaurant operationsBasic phone etiquette and customer service skillsQualifications:Minimum 17 years of ageRestaurant experience in hospitality environment preferred, but not requiredExhibit a polished, professional appearance and provide exceptional hospitality with a consistently positive attitudeMust be a team player and be able to work in fast paced environmentMust be authorized to work in the U.S.Work Environment / Physical Demands:Expected to keep work location a safe and healthy work environment. Utilize basic safety measures to keep the work environment safe. Report any safety concerns to your supervisor. Where safety rules or best practices require that protective clothing/glove/shoes/equipment to be worn, or apparatus utilized, employees must wear clothing /gloves, shoes and equipment and use the apparatus.Must be able to stand and walk for extended periods throughout the duration of the shiftMust be able to reach, bend, stoop lift and carry up to 20 lbs.What We Offer:We interview on the SpotFlexible Schedules, Full time or Part timeCompetitive Pay & Annual Reviews with Merit Increase PotentialTuition AssistancePaid VacationHealth InsuranceFree Company provided ShirtsPaid TrainingFree Employee Meal during workGenerous Dining Discounts at Company Owned RestaurantsAnnual Employee Appreciation EventCareer DevelopmentFast track career path opportunities into ManagementFun place to work with exceptional & diverse Team MembersAn amazing company culture of Familia and RespectDiscounts on items like Theme Parks, Movie Theaters, Live Shows, etc.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with M Crowd Restaurant Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.