RazerStore Sales Associate (FT, ORL)

Razer USA Ltd; Orlando (FL); On-site; USD 21,000 - 39,000; Full time

Job summary

Razer USA Ltd in Orlando seeks a customer-focused RazerStore Sales Associate to deliver exceptional service and drive sales of gaming hardware and accessories.

You will greet customers, demo products, process transactions, and maintain a tidy, engaging store, while staying current on promotions and industry trends. Flexible hours, including evenings and weekends, are required.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of retail sales experience, preferably in a gaming or electronics store.
• Strong communication, interpersonal, and customer service skills.
• Ability to multi-task and work in a fast-paced environment while being attentive to customers.
• Basic math and computer skills required.
• Knowledge of basic POS principles and cash handling.
• Passion for gaming and knowledge of gaming products.
• Self-motivated with a drive to achieve and exceed sales targets.
• Excellent problem-solving skills and attention to detail.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must be at least 18 years old to apply.

Responsibilities

• Deliver exceptional customer service by greeting, assisting, and recommending products.
• Drive sales through effective demonstrations, upselling, and cross-selling.
• Meet and exceed sales targets and KPIs.
• Maintain a clean, organized, and visually appealing store.
• Stay updated on product knowledge, industry trends, and promotions.
• Handle inquiries, complaints, and returns efficiently.
• Collaborate with the team to achieve store goals and create a positive work environment.
• Assist with product selection, provide information, and showcase products.
• Operate the cash register and process transactions accurately.
• Maintain flexible availability, including evenings, weekends, and holidays.
• Enforce company policies and perform other assigned duties.
• Perform other duties as assigned.

Skills

Customer service

Sales

Communication skills

Multi-tasking

Basic math

Education

High school diploma or equivalent

Tools

POS systems

Cash handling

Job description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

As a RazerStore Sales Associate, you will be a key brand ambassador, providing exceptional customer service and driving sales of Razer's cutting-edge gaming hardware and accessories. You will create an immersive and engaging experience for every visitor to our store.

• Deliver exceptional customer service by greeting, assisting, and recommending products.
• Drive sales through effective demonstrations, upselling, and cross-selling.
• Meet and exceed sales targets and KPIs.
• Maintain a clean, organized, and visually appealing store.
• Stay updated on product knowledge, industry trends, and promotions.
• Handle inquiries, complaints, and returns efficiently.
• Collaborate with the team to achieve store goals and create a positive work environment.
• Assist with product selection, provide information, and showcase products.
• Operate the cash register and process transactions accurately.
• Maintain flexible availability, including evenings, weekends, and holidays.
• Enforce company policies and perform other assigned duties.
• Perform other duties as assigned.

Pre-Requisites

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• High school diploma or equivalent required
• Minimum of 1 year of retail sales experience, preferably in a gaming or electronics store
• Strong communication, interpersonal, and customer service skills
• Ability to multi-task and work in a fast-paced environment while being attentive to customers
• Basic math and computer skills required
• Knowledge of basic POS principles and cash handling
• Passion for gaming and knowledge of gaming products
• Self-motivated with a drive to achieve and exceed sales targets
• Excellent problem-solving skills and attention to detail
• Availability to work flexible hours, including evenings, weekends, and holidays
• Must be at least 18 years old to apply.

Physical Demands

• Occasionally lift, carry, and/or move up to 50 pounds.
• Stand and walk for extended periods throughout the shift.
• Use hands to operate equipment, including a cash register and handheld scanner.
• Reach above and below shoulder level.
• Bend, stoop, kneel, and crouch to stock shelves and retrieve merchandise.
• Communicate effectively with customers and team members, including speaking and hearing.
• Occasionally sit, climb a step stool or ladder, and push or pull carts and merchandise fixtures.

Salary Ranges

$15.10 - $28.10 (per hour)

Disclaimer

Exact compensation may vary based on skills, experience, and location.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game? At Razer, you’ll be at the forefront of the most exciting industry in the world: gaming. As gaming evolves, so does the ecosystem that powers it: hardware, software and services.

Guided by our mission "For Gamers. By Gamers.", we create cutting-edge products and experiences that define the ultimate gameplay.

Staying true to our mission, we’re relentlessly pushing boundaries and leading the charge in AI for gaming, shaping the future of the industry. At Razer, you won’t just witness this evolution; you’ll help drive it.

Joining Razer means being part of a global mission to bring gamers closer to the games they love. Whether you’re crafting the next generation of gaming gear or powering our global operations behind the scenes, you’ll take on meaningful work in a truly international, cross-cultural environment.

The journey toward Being Phenomenal isn’t always easy, but gamers excel through teamwork, grit, and problem-solving. Our people are what make Razer exceptional. Together, we’ll take Razer to even greater heights.

Razer is proud to be certified a Great Place to Work in both the United States and Singapore, and recognized as a Singapore Top Employer by the Top Employer Institute, reflecting our commitment to making your journey here a rewarding one.

Equal Opportunity Employer At Razer, we believe diverse teams build better ideas and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected by the laws of the countries we operate in. We also provide reasonable accommodations where needed - including for disability or religious practices - so every team member can perform and contribute at their best.