Rating Specialist

Jonus Group; Worcester (MA); On-site; USD 42,000 - 48,000; Full time

Job summary

Jonus Group seeks a detail-oriented Rating Specialist to join its team in Worcester, MA. This role focuses on rating multiple lines of business and collaborating with underwriting to deliver accurate insurance products.

The ideal candidate has 2+ years in insurance, an Associate degree (preferred), and proficiency with MS Office. You will issue policies, quotes, and endorsements while maintaining high data integrity.

Qualifications

• Associate degree preferred but not required.
• 2+ years of insurance industry experience preferred.
• Proficiency in MS Office Suite.
• Strong written and verbal communication; attention to detail.

Responsibilities

• Develop knowledge of rating 1–3 lines of business using automated and manual methods.
• Accurately issue policies, quotes, endorsements, and transactions for small and middle-market businesses.
• Collaborate with Underwriters and Underwriting Technicians to ensure timely and accurate product delivery.
• Utilize automated systems (POS, PMS, ACT) and manual methods for rating and issuance tasks.
• Interpret issuance and rating instructions for various transactions, including new business, renewals, endorsements, and cancellations.
• Provide customer service support by handling inquiries, resolving errors, and addressing requests.
• Stay updated on compliance, procedural, system, and workflow changes.
• Foster strong relationships with underwriting teams and act as a resource for high-priority tasks.
• Serve as the "Account Owner" for assigned package policies, ensuring coordinated issuance.
• Participate in projects, focus groups, and mentoring activities as assigned.

Skills

MS Office Suite

Problem-solving

Mentoring

Customer service

Communication

Independent work

Teamwork

Data accuracy

Education

Associate degree (preferred)

Job description

Rating Specialist

Job Summary

Seeking a detail-oriented and motivated Rating Specialist to join a team. This role offers an exciting opportunity to develop expertise in rating multiple lines of business while collaborating with underwriting teams to deliver accurate and timely insurance products.

Compensation Package

• Hourly Rate: $21.00/hour during the temporary period.
• Conversion Salary: $45,000 annually upon permanent hire.

Responsibilities

• Develop knowledge of rating 1-3 lines of business using automated and manual methods.
• Accurately issue policies, quotes, endorsements, and transactions for small and middle-market businesses.
• Collaborate with Underwriters and Underwriting Technicians to ensure timely and accurate product delivery.
• Utilize automated systems (POS, PMS, ACT) and manual methods for rating and issuance tasks.
• Interpret issuance and rating instructions for various transactions, including new business, renewals, endorsements, and cancellations.
• Provide customer service support by handling inquiries, resolving errors, and addressing requests.
• Stay updated on compliance, procedural, system, and workflow changes.
• Foster strong relationships with underwriting teams and act as a resource for high-priority tasks.
• Serve as the "Account Owner" for assigned package policies, ensuring coordinated issuance.
• Participate in projects, focus groups, and mentoring activities as assigned.

Qualifications/Requirements

• Education: Associate degree preferred but not required.
• Experience: 2+ years of relevant insurance industry experience preferred.
• Technical Skills: Proficiency in MS Office Suite.
• Strong problem-solving skills with the ability to investigate, collaborate, and propose solutions.
• Demonstrated ability to mentor and share knowledge with others.
• Commitment to accuracy and producing professional work.
• Customer service-oriented with the ability to anticipate and address customer needs.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proactive in identifying and resolving discrepancies in data or information.