Rapid-Response Restoration Technician

Ciocca; Fort Wayne (IN); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Overtime opportunities

Team oriented environment

Job summary

Ciocca Cleaning & Restoration in Fort Wayne, Indiana is seeking a dependable Restoration Technician to respond to water, fire, mold, and other restoration projects under the direction of the Restoration Manager. The ideal candidate is detail-oriented, customer-focused, and capable of working independently in a fast-paced environment.

Full-time, Monday-Friday days with on-call emergency rotation; pay $20-$25/hour based on experience.

Qualifications

• Minimum 2 years customer service experience.
• Minimum 2 years restoration industry experience preferred.
• Valid driver’s license required.
• Criminal background check required.
• General construction knowledge is a plus.

Responsibilities

• Respond promptly to restoration projects and emergency service calls.
• Perform water mitigation, drying, cleaning, and repair services.
• Complete restoration work while following company quality and safety standards.
• Operate and maintain restoration and cleaning equipment.
• Perform air duct cleaning, carpet cleaning, upholstery cleaning, and window cleaning as needed.
• Assess job sites, identify issues, and recommend solutions.
• Maintain communication with customers, supervisors, and management.
• Prioritize daily assignments and manage workload effectively.
• Complete all required job documentation and paperwork accurately.
• Participate in after-hours, nights, and weekend emergency service rotation.

Skills

Organization

Communication

Time management

Independent work

Safety procedures

Physical stamina

Basic measurements

Water damage knowledge

Education

Water Damage Restoration Technician (WRT)

Applied Structural Drying Technician (ASD)

Applied Microbial Remediation Technician (AMRT)

Job description

Ciocca Cleaning & Restoration in Fort Wayne, Indiana is seeking a dependable Restoration Technician to respond to water, fire, mold, and other restoration projects under the direction of the Restoration Manager. The ideal candidate is detail-oriented, customer-focused, and capable of working independently in a fast-paced environment.

Full-time, Monday-Friday days with on-call emergency rotation; pay $20-$25/hour based on experience.