Ramp Services Supervisor - Full Time - ICT

WFS; Wichita (KS); On-site; Full time

Job summary

A leading company in airport services seeks a Ramp Services Supervisor in Wichita, Kansas. The role involves coordinating operations, ensuring compliance with safety regulations, and managing staffing. Candidates should have a high school diploma and 2-3 years of experience in ramp operations.

Benefits

DailyPay app for early pay access

On the spot awards and recognition

Quality medical care and wellness programs

401k program with company match

Travel discounts and employee discounts

Qualifications

• 2-3 years of experience in ramp operations or ground handling.
• Ability to read, write, speak, and understand English.
• Must have and maintain a valid US Driver's License.

Responsibilities

• Oversee ramp services operations and ensure compliance with safety standards.
• Manage staffing, training, and performance for ramp services staff.
• Maintain communication with airport officials and customers.

Skills

Leadership

Communication

Problem-solving

Education

High school diploma or GED

Job description

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Ramp Services Supervisor - Full Time - ICT

Location:

Wichita, Kansas, US

Company: Worldwide Flight Services, Inc.

Compensation: 19.00

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Ramp Services Supervisor oversees and coordinates ramp services operations, ensuring compliance with safety, security, and company standards. Manages staffing, training, and performance, including hiring, coaching, and disciplinary actions. Maintains communication with airport officials and customers, monitors work quality, enforces TSA regulations, and ensures budgetary adherence. Promotes a respectful and equitable work environment while upholding operational excellence.

Responsibilities

• Manage, coordinate, and control airport activities for ramp services functions.
• Monitor the quantity and quality of work performance within assigned areas.
• Direct personnel, oversee staffing requirements, and provide input on hiring, training, coaching, counseling, and termination of subordinates.
• Ensure compliance with company rules, standards, and contractual agreements.
• Monitor and enforce budgetary controls and manning requirements.
• Communicate with Airport Board officials and individual customers as needed.
• Proactively supervise employees to maintain high standards of customer satisfaction, safety, security, quality, and employee relations.
• Maintain operations in compliance with corporate security programs and TSA regulations.
• Conduct required company audits to ensure continuity and compliance.
• Implement and clarify the site-specific security plan, ensuring all staff have proper ID badges.
• Promote a respectful and equitable work environment for employees, customers, vendors, and third parties.
• Ensure all staff follow safety and operational standards, and address passenger or operational concerns professionally.
• Coordinate with all departments to meet operational needs, including catering, fueling, and maintenance.
• Represent the company in assigned capacities.
• Regularly report to work and meet job expectations.
• Demonstrate strong analytical, mathematical, and problem-solving abilities.
• Interpret technical instructions and adapt to various abstract and concrete challenges.
• Must have High school diploma or GED
• 2-3 years of experience in ramp operations or ground handling.
• Ability to read, write, speak, and understand English.
• Strong leadership, communication, problem-solving, and knowledge of ramp operations.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.
• Must have and maintain a valid US Driver's License
• Ability to hold and maintain an Airport Badge

Preferred Skills

• Prior leadership or supervisory experience
• Strong team management and problem-solving skills.
• Strong verbal/written skills to resolve issues quickly.
• Knowledge of FAA, TSA, and airline regulations.
• Ability to multitask under pressure in a fast-paced environment.
• Ability to write routine reports and correspondence.
• Understanding of passenger and airline service expectations.

Physical Requirements/Working Conditions

• Ability to lift up to 70 lbs.
• Work in a high noise level environment.
• Willingness to work outdoors in various weather conditions.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.