Ramp Service Agent: Ground Support & Baggage Ops

American Airlines; Washington, Northern (District of Columbia, KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Travel perks

Health benefits

401(k) program

Job summary

American Airlines in Washington, DC area is seeking a Fleet Service Clerk to move baggage, service aircraft, and manage ramp operations at Reagan National. You’ll work outdoors, operate loaders, and support smooth gate service while fitting shifts that include evenings, weekends, and holidays.

The role requires a high school diploma or GED, good communication, reliability with basic computer skills, and a customer-focused mindset. Training and safety compliance are part of the onboarding process.

Qualifications

• High school diploma or GED or international equivalent.
• Must be 18 years or older.
• Good communication skills and teamwork.
• Basic computer skills and reliability.

Responsibilities

• Move baggage and cargo to and from aircraft.
• Drive and operate belt loaders.
• Service aircraft at gates with ground power and A/C.
• Tow and pushback aircraft from gates.
• Service lavatories and water ports.
• Clean interior of aircraft.
• Position beverage and luggage carts around ramp.
• Work outdoors in varying weather.
• Shift schedules include irregular hours, weekends and holidays.
• Report on time, complete trainings, and follow safety rules.

Skills

Good communication

Team player

Basic computer skills

Customer service

Attention to detail

Education

High school diploma or GED

Job description

American Airlines in Washington, DC area is seeking a Fleet Service Clerk to move baggage, service aircraft, and manage ramp operations at Reagan National. You’ll work outdoors, operate loaders, and support smooth gate service while fitting shifts that include evenings, weekends, and holidays.

The role requires a high school diploma or GED, good communication, reliability with basic computer skills, and a customer-focused mindset. Training and safety compliance are part of the onboarding process.