Ramp Operations Technician: Ground Handling & Service

Modern Aviation; Groton (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

Life and disability coverage

Voluntary benefit options

Job summary

Modern Aviation is seeking a hands-on Line Service Technician to support fueling, towing, parking, de-icing, and basic cleaning while delivering safe, efficient aircraft ground handling and outstanding customer service to owners, guests, and flight crews.

You will operate ground support equipment, stay vigilant for aircraft movements and ramp hazards, and follow all safety procedures with a positive, professional attitude on shift. Open availability, including nights and weekends, is required.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Open availability for evenings, nights, weekends, and holidays.
• Strong verbal and written communication skills.
• Previous customer service experience preferred.

Responsibilities

• Perform fueling, towing, parking, de-icing, placement, and basic cleaning.
• Operate ground support equipment safely according to procedures.
• Maintain ramp awareness and prevent FOD; monitor weather conditions.
• Assist passengers and flight crews with professionalism and care.
• Coordinate with teammates and shift leads to ensure timely service.

Skills

Strong verbal and written comms

Customer service experience

Education

High school diploma or equivalent

Job description

Modern Aviation is seeking a hands-on Line Service Technician to support fueling, towing, parking, de-icing, and basic cleaning while delivering safe, efficient aircraft ground handling and outstanding customer service to owners, guests, and flight crews.

You will operate ground support equipment, stay vigilant for aircraft movements and ramp hazards, and follow all safety procedures with a positive, professional attitude on shift. Open availability, including nights and weekends, is required.