Ramp Operations Specialist - Aviation Ground Support

Alliance Ground International; Columbus (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision coverage

Free uniforms

Free on-the-job training

401(k) matching

Travel discounts

Job summary

Alliance Ground International in Columbus, OH seeks a Ground Operations Agent to act as the primary link between ground operations and customers in a fast-paced aviation environment. The role requires at least six months of aviation ground handling or cargo sorting experience and offers opportunities to work with a large network of airlines.

Responsibilities include coordinating gate-side services, verifying workloads with airline ops, and ensuring accurate billing through proper service

Qualifications

• Be able to lead and support team members to complete tasks safely.
• Clear verbal and radio communications with crews, gate agents, and customers.
• Ability to perform quick calculations for weight/balance or related tasks.
• Proficiency with basic computer systems used for cargo and baggage tracking.

Responsibilities

• Coordinate gate-side aircraft service functions (de-icing, lavatory dumping, refueling).
• Determine aircraft load factors with airline operations.
• Verify and sign off on services for billing.
• Perform admin duties: GSE inspections, wash equipment, remove debris from ramp.
• Serve as liaison with airline customers, pilots, and AGI operations.
• Direct and assist ramp agents with ground handling duties.

Skills

Leadership

Communication

Time management

Problem-solving

Math basics

Basic computer skills

Education

High school diploma or GED

Job description

Alliance Ground International in Columbus, OH seeks a Ground Operations Agent to act as the primary link between ground operations and customers in a fast-paced aviation environment. The role requires at least six months of aviation ground handling or cargo sorting experience and offers opportunities to work with a large network of airlines.

Responsibilities include coordinating gate-side services, verifying workloads with airline ops, and ensuring accurate billing through proper service