Ramp Operations Lead - Aviation Ground Handling

Piedmont Airlines; Kansas City (MO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental

Job summary

Piedmont Airlines is seeking a motivated Ramp Supervisor in the Ground Handling Department to manage operational activities, conduct training, and oversee staff scheduling. The role reports to the General Manager and requires strong organizational skills and familiarity with Microsoft Office.

Preferred candidates have airline experience, knowledge of QIK and Sabre, and the ability to work flexible shifts, including nights and weekends. Starting rate is $17.50/hour with comprehensive benefits.

Qualifications

• Outstanding organizational skills and ability to multi-task.
• Ability to work independently, set and meet own deadlines.
• Ability to work well with all levels of management and support staff.
• Able to defuse conflicts among team members.
• Familiarity with Microsoft Office Suite.
• Ability to work a flexible schedule.

Responsibilities

• Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions.
• Conduct briefing and distribution of training material/checklists to mentors.
• Create and coordinate schedules.
• Provide hands-on assistance to the Training Department along with feedback to direct managers.
• Approve employees for release to duty after completion of training programs.
• Coach and provide career development to the staff.
• Correct non-compliant behavior and impose disciplinary action as required.
• Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines.
• Manage a staff of employees with varied duties.
• Administrative duties, including daily/weekly/monthly reports.
• Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems.
• Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service.
• Provide support when employee absence affects the operation.

Skills

Organizational skills

Multi-tasking

Independent work

Conflict defusing

Team collaboration

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Sabre

Microsoft Office Suite

Job description

Piedmont Airlines is seeking a motivated Ramp Supervisor in the Ground Handling Department to manage operational activities, conduct training, and oversee staff scheduling. The role reports to the General Manager and requires strong organizational skills and familiarity with Microsoft Office.

Preferred candidates have airline experience, knowledge of QIK and Sabre, and the ability to work flexible shifts, including nights and weekends. Starting rate is $17.50/hour with comprehensive benefits.