Ramp Manager - Ground Handling Operation

lliance Ground International; Newark, Northern (NJ, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Medical / dental / vision coverage

Free uniforms

401(k) match

Employee assistance program

Travel discounts

Job summary

Alliance Ground International (AGI) is seeking a Ramp Manager to oversee all ramp operations at our Newark area locations. You will lead ramp teams, coordinate ground support, and ensure safe, on-time aircraft handling. A minimum of 5 years in ground handling with 2 years in management is preferred.

Ideal candidates will possess a Bachelor's in aviation or related field, excellent leadership, and strong communication skills to align with safety standards and interdepartmental collaboration.

Qualifications

• Bachelor's degree in aviation, logistics, or related field.
• 5+ years in ground handling or aviation operations, with at least 2 years in a managerial role.
• Ability to lift up to 70 pounds and work in outdoor airport environments.

Responsibilities

• Oversee ramp operations, including aircraft arrival, departure, and turnaround activities.
• Lead ramp agents and ensure safety protocols are followed.
• Coordinate ground support equipment and ensure proper maintenance.
• Monitor performance and implement improvements to reduce delays.
• Ensure compliance with aviation safety standards and company policies.
• Communicate with flight crews and other departments to ensure smooth operations.
• Prepare reports on ramp operations, safety audits, and staffing.

Skills

Leadership

Aviation operations

Safety compliance

Team management

Communication

Education

Bachelor's degree in aviation, logistics, or related field

Tools

Ground support equipment

Job description

Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment?

Position Overview

The Ramp Manager is responsible for overseeing all ramp operations, ensuring the safe, efficient, and timely handling of aircraft on the ground. This role involves managing ramp teams, coordinating resources, and ensuring compliance with aviation safety and operational standards. Ideal candidates will have at least one year of ramp managing experience. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities

• Manage and supervise ramp operations, including aircraft arrival, departure, and turnaround activities.
• Oversee the team of ramp agents, ensuring efficient performance and adherence to safety protocols.
• Coordinate the use of ground support equipment, ensuring all equipment is properly maintained and utilized.
• Monitor operational performance and implement improvements to enhance efficiency and reduce delays.
• Ensure compliance with aviation safety standards, regulations, and company policies.
• Communicate with flight crews, ground operations, and other departments to ensure smooth operations.
• Prepare and present reports on ramp operations, safety audits, and staffing requirements.

Safety, Security and Compliance

All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI.

Qualifications and Skills

Physical Requirements: Must be able to lift up to 70 pounds in confined spaces. Must be able to stand, lift, bend, push and pull for extended periods of time. Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.

Education

Bachelor's degree in aviation, Logistics, or a related field preferred. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.

Experience

5+ years of experience in ground handling or aviation operations, with at least 2 years in a managerial role.

Skills

Strong leadership, communication, and organizational skills; ability to manage teams in high-pressure environments.

Knowledge

In-depth knowledge of ramp operations, aviation safety protocols, and ground support equipment.

Benefits

• Paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees.
• Free uniforms and free on-the-job training to all employees.
• Company-matched 401(k) program.
• Company-paid employee assistance program.
• Voluntary life insurance.
• Travel discounts on car rentals, hotels, and cruises.

The successful AGI team member brings their \"A\" game everyday with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.

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