Ramp & Ground Ops Agent – Houston (Onsite)

Jet Aviation; Houston (TX); On-site; USD 28,000 - 29,000; Full time

Job summary

Jet Aviation in Houston, TX is seeking an entry-level team member for Fixed Base Operator duties at our concierge-style FBO. You will support aircraft, crews, and passengers with fueling, towing, and ground services in a fast-paced, customer-focused environment.

The role is on-site with a 6:00am-2:00pm shift and training weeks. Expect 20.00–21.00 USD per hour with a performance bonus up to 5%. High school diploma and a valid driver's license are required.

Qualifications

• High School Diploma or GED or equivalent.
• Valid driver’s license required.
• English communication at least Level B1.
• Courteous, reliable work ethic and customer focus.
• Preferably 1 year of mechanical experience and ramp exposure.
• Willingness to work flexible hours, rain or shine.
• Ability to stay calm and perform under pressure.
• Strong eye for quality and service.

Responsibilities

• Refuel and defuel aircraft daily, adhering to fueling requirements.
• Provide towing and disconnecting services for all aircraft.
• Offer ground support including GPU usage and lavatory services.
• Marshalling and signaling guidance during arrivals/departures.
• Assist customers with luggage, transportation, and amenities.
• Support aircraft and hangar cleanliness and general grounds upkeep.

Skills

High School Diploma or GED

Driver's license

Basic English (B1+)

Customer service

Flexible hours

Mechanical experience

Ramp experience optional

Calm under pressure

Attention to quality

Education

High School Diploma or GED

Job description

Jet Aviation in Houston, TX is seeking an entry-level team member for Fixed Base Operator duties at our concierge-style FBO. You will support aircraft, crews, and passengers with fueling, towing, and ground services in a fast-paced, customer-focused environment.

The role is on-site with a 6:00am-2:00pm shift and training weeks. Expect 20.00–21.00 USD per hour with a performance bonus up to 5%. High school diploma and a valid driver's license are required.