Ramp Associate

GCG Construction & Consulting Pty; Charlotte, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

GCG Ground Services, LLC busca un Ramp Associate para trabajar en sitio, ejecutando tareas en la operación de servicios en pista y asegurando el cumplimiento de las políticas de seguridad de la empresa y de las aerolíneas clientas.

El/la candidato/a ideal demostrará experiencia en carga/descarga de equipaje, movimientos en vehículos de ramp y atención al cliente, manteniendo altos estándares de seguridad y servicio. Se valorará capacidad de trabajar en equipo y seguir instrucciones de seguridad.

Qualifications

• Experiencia en operaciones de ground handling y servicio al cliente.
• Conocimiento de políticas de seguridad y procedimientos operativos.

Responsibilities

• Realizar tareas en operación de servicios en pista cumpliendo políticas de seguridad.
• Carga y descarga de equipaje o mercancía asignada y transporte en vehículos autorizados.
• Mantener área de trabajo limpia y cumplir con estándares de la empresa.

Skills

Customer service

Safety compliance

Job description

## Ramp AssociateSolicitar: On-Site: GCG\\_USA Virgin Islands\\_Charlotte Amalie: Tiempo completo: Publicado hoy: Fecha final: 30 de noviembre de 2026 (Quedan más de 30 días para realizar la solicitud): JR108135¡Bienvenido a un entorno laboral en donde todos creemos en un mismo propósito!Nuestro compromiso como empresa va más allá de las tareas; se trata de dar propósito a cada acción. Nos dedicamos a trabajar con pasión y con un enfoque al cliente únicos en cada aspecto de nuestro negocio, creando un ambiente donde tu contribución realmente importa.Con 70 años de experiencia, somos el principal socio estratégico, proporcionando soluciones especializadas para aerolíneas, aeropuertos y empresas en 21 países de todo El Caribe y América Latina.En **GCG**, creemos que la receta secreta para un equipo perfecto combina talento, enfoque y disciplina. Buscamos estas cualidades en candidatos deseosos de prosperar en un entorno diverso y multicultural.Nuestras soluciones integrales incluyen Sky Dining, Airport Dining, Aviation Support y Culinary. Con un equipo de más de 5,500 expertos dedicados a la excelencia, mantenemos los más altos estándares de calidad y servicio. Estamos comprometidos a mejorar la experiencia de todos nuestros clientes, convirtiéndonos en la opción principal en la región.**1. To complete tasks and assignments necessary within the ground service operation while adhering to safety and security policies/procedures as set forth by GCG Ground Services and Airline Customers. Agents are also responsible for loading, unloading, and transporting luggage and other items. The ramp Agent is also responsible for delivering excellent customer service.****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**a. Loads bags and other authorized items on and off aircraft as neededb. transports bags and other authorized items in approved ramp vehiclesc. All luggage been scanned and properly packed according to airline specificationsd. Agent communicates with co-workers and Airline Staff to ensure operation is going smoothly**2. Cabin Service has been carried out****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**Aircraft has been cleaned according to specific Airline standards in a timely manner Cabin Service Items have been restocked on aircraft All personal items found on aircraft have been submitted and reported to appropriate airline personnel Trash has been discarded**3. All Safety Policies/Procedures have been adhered to****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**a. All required checklists have been reviewed, adhered to, and signedb. Briefing has been attendedc. Personal Protective Equipment is wornd. FOD walks have been performed on the ramp areae. Agent can properly identify airway signs and markingsf. Agent can properly execute all necessary hand signalsg. Ramp Agents stage equipment to prepare for flight**4. Agents have ensured that the work area is clean and set up in accordance with company policy****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN****:**a. Agents proceed to prepare work area by cleaning and maintaining work equipment, cleaning and maintaining employee lounge area, and performing miscellaneous tasks during “wait period”**5. All Training is Updated****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**a. Ramp Agents Ensure that all Ramp Training and other required Airline and GCG training is completed**6. Lavatory Service is completed****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**a. All policies and procedures for “LAV” Servicing is carried out (trained personnel apply)**7. Conduct and Image Standards set forth by GCG Ground Services, LLC have been adhered to****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**Ramp Agents adhere to all uniform standards set forth by GCG Ground Services Ramp Agents adhere to Conduct Standards set forth by GCG Ground Services**9. Ramp Vehicle Safety and Operation Policies and Procedures have been adhered to (only agents authorized to operate ramp vehicles apply)****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**a. Safety Procedures are adhered to while driving on the rampb. Speed limits are adhered to by the AOAc. GCG trained Marshals inbound aircraft into ramp area of assigned gated. All Ramp Vehicles have been signed in/out and appropriately operated and maintainedf. Defective vehicles and equipment have been reported to the appropriate personnele. GCG trained Marshals inbound aircraft into ramp area of assigned gatef. Seat Belts are utilized when driving or riding in ramp vehiclesg. When the vehicles brakes are checked appropriately**10. Delivers excellent customer service****SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**Ramp Agents answer or direct all questions asked by passengers/customers professionally Ramp Agents assist in directing stray passengers to their destinations while on the AOA Ramp Agents conduct themselves in a professional manner, especially when in earshot or in view of customers/passengers.9. Other duties as they relate to the department as directed by your General Manager/Manager/Supervisor.**SATISFACTORY PERFORMANCE WILL HAVE BEEN ATTAINED WHEN:**a. All assignments are carried out to agreed standards.b. Safety meetings are attendedc. Safety Procedures are adhered tod. Safety Precautions are adhered to such as waiting for the engine to spool down before approaching aircraft, adhering to the 'circle of safety' rules. Exercising extreme caution when anywhere near the ingestion and blast area of the engine.Embarca en un viaje con nosotros, donde cada día trae nuevas oportunidades de crecimiento y éxito. Si prosperas en un entorno dinámico y quieres ser parte de un equipo que celebra logros, ven y sé parte de nuestra historia. ¡Tu aventura profesional comienza aquí!