Ramp Assistant I - Part Time

Naples Airport Authority; Naples (FL); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Telemedicine

EAP

Wings to Wellness reimbursement

457(b) retirement plan eligibility

Career development and advancement

Job summary

Naples Airport Authority is seeking a Ramp Assistant to provide outstanding customer service at Naples Aviation, curbside and gate-side. You will assist travelers with luggage, directions, and catering orders while moving vehicles safely and according to policy.

Role requires a valid Florida driver’s license, a high school diploma or GED, and at least six months of customer service experience. The position is part-time and on-site in Naples, with comprehensive benefits.

Qualifications

• At least six months of related customer service experience.
• Valid Florida driver's license with driving record meeting Authority standards.
• Ability to operate manual and automatic transmission vehicles.
• Ability to communicate effectively over two-way radio.
• Ability to lift and move up to 75 pounds.

Responsibilities

• Lifts, loads, and unloads baggage and cargo with care.
• Greet customers curbside or gate-side and assist with directions and needs.
• Coordinate valet parking and ensure timely service according to policy.
• Communicate movements to Customer Service Representatives and Dispatchers.

Skills

Customer service

Communication

Radio / Two-way communication

Driving license

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Technical Naples, FL, US 1 Attachments

Salary Range: $18.22 To $22.32 Hourly

WHO ARE WE?

Naples Airport Authority serves the community with a purpose of providing a safe, efficient and financially sustainable airport that best serves the overall interests of the community.

THE POSITION

We are looking for a Ramp Assistant to provide exceptional customer service by welcoming all who arrives at Naples Aviation either curbside or gate-side. Inquiries about our customers’ needs and assists them in a professional, safe, and efficient manner with luggage, directions, catering order delivery and relocation of vehicles.

• Coordinates and serves our customers with valet parking their vehicles according to our policy and standards.
• Lifts, loads, and unloads baggage and cargo, safeguarding it from damage, loss, and weather.
• Held accountable for accuracy of back-of-house activities, prepares catering, coffee, ice, and papers and that all other services are rendered in a timely manner to support our purpose of providing an exceptional airport experience.
• Effectively communicates customer movements to Customer Service Representatives and Dispatchers ensuring timely response within the terminal.

REQUIREMENTS

• A valid Florida driver's license with driving record meeting Authority standards required.
• High school diploma or general education degree (GED).
• At least six months of related customer service experience.
• Ability to operate manual and automatic transmission vehicles, including Authority vehicles, golf carts, and customer-owned vehicles.
• Communicate effectively over two-way radio.
• Ability to frequently lift and/or move up to 75 pounds.

WHY SHOULD YOU APPLY?

• 40 hours of personal time annually
• Telemedicine and mental health support at no cost
• Employee Assistance Program (EAP)
• Wings to Wellness reimbursement program
• 457(b) retirement plan eligibility
• Opportunities for career development and advancement
• Work with aircraft from around the world