Ramp & Aircraft Ground Support Technician

MODERN AVIATION INC; Groton (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability coverage

401(k) with company match

Paid time off and holidays

Voluntary benefit options

Job summary

Modern Aviation in Groton, CT is seeking a dedicated Line Service Technician to provide safe, efficient aircraft ground handling and exceptional service to flight crews and passengers. You will fuel, tow, park, de-ice, and position aircraft, operate ramp equipment, and uphold safety standards while supporting operations across varied shifts, including nights and weekends.

This role emphasizes teamwork, proactive customer engagement, and a competitive hourly pay range with a strong benefits

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver’s license.
• Strong verbal and written communication skills.
• Previous customer service experience preferred.
• Basic knowledge of aircraft types and aircraft servicing practices preferred.

Responsibilities

• Perform aircraft fueling, towing, parking, de-icing, placement, and basic cleaning.
• Operate a wide range of ground support equipment safely and in accordance with procedures.
• Ensure timely delivery of all required ground services for arriving/departing aircraft.
• Maintain ramp awareness and manage aircraft movement, hazards, and weather conditions.
• Deliver Modern Aviation’s exceptional service to passengers and flight crews.
• Communicate clearly during aircraft movements and active operations.

Skills

Verbal communication

Written communication

Customer service

Safety awareness

Open availability

Education

High school diploma or equivalent

Job description

Modern Aviation in Groton, CT is seeking a dedicated Line Service Technician to provide safe, efficient aircraft ground handling and exceptional service to flight crews and passengers. You will fuel, tow, park, de-ice, and position aircraft, operate ramp equipment, and uphold safety standards while supporting operations across varied shifts, including nights and weekends.

This role emphasizes teamwork, proactive customer engagement, and a competitive hourly pay range with a strong benefits