Ramp Agent - Ground Operations Pro

swa; San Jose (CA); On-site; CAD 38,000 - 44,000; Full time

Benefits offered by this job

Free standby flights for employee and

401(k) employer match up to 10%

Job summary

Southwest Airlines is seeking a Ramp Agent to support outdoor operations, guiding planes, moving bags and cargo, de-icing in cold weather, and ensuring on-time departures. This role offers hands-on experience in a fast-paced ground operations environment and requires teamwork to keep flights departing safely.

Customer service orientation is essential; duties include loading and unloading cargo, recording baggage, and maintaining security of goods. U.S.

Responsibilities

• Provide friendly service to and maintain positive relationships with all internal and external customers
• Load, unload, service, guide, and direct company aircraft
• Receive and record customer baggage, air freight, mail and company materials as required
• Handle loading, stowing and unloading baggage and cargo according to a plan
• Safeguard customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
• Review cargo forms for accuracy and correct forms as necessary
• Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleaning windows, galleys and dispo

Job description

Southwest Airlines is seeking a Ramp Agent to support outdoor operations, guiding planes, moving bags and cargo, de-icing in cold weather, and ensuring on-time departures. This role offers hands-on experience in a fast-paced ground operations environment and requires teamwork to keep flights departing safely.

Customer service orientation is essential; duties include loading and unloading cargo, recording baggage, and maintaining security of goods. U.S.